Thank you for taking the time to post a review. We're always striving to create a better work environment please feel free to forward any additional questions to our HR team.
Thank you for your thoughts. We do share reference letter's internally as our sales rep's obtain them in the field from their customer's. We also encourage our clients to view the references on our website from current customers and watch the live video testimonials we upload from satisfied clients as well.
Many our partners have online platforms and apps specific to their chain however we see a customer count of over 12,500,000 actual shoppers per day that go through our checkout stands at stores across our network of retail partners. As a matter of fact Dollar General alone is averaging over 1000 new locations being opened per year so this number is growing daily. Most of these shoppers are getting a receipt in hand with advertisers on it. Our program works so well that our grocery partners actually use it to promote services internally for example one of our chains in the North East is using the receipts to create awareness for their digital platform and Dollar General actually incorporated receipt marketing into their business plan when they adopted the $5 off a purchase of $25 or more on the weekends to promote higher average ticket prices and increased weekly trips at the store level with tremendous success which is why that is now a nationwide receipt marketing program for the chain.
We appreciate your input. We are sorry to hear you weren't able to get the presentation memorized before starting the position. Typically we give our candidates significantly more than 24 hours to memorize our presentation. We usually discuss our script during the interview process before we make the offer, include a copy of it with your new hire paperwork, have our managers to review it with you one on one after we send the new hire paperwork out, offer an online interactive tutorial on the script (including videos), and offer a new hire conference call either the Wednesday or Thursday with our trainer before your scheduled start date to answer any questions you might have specifically regarding the on boarding process and upcoming training classes. If any of these steps weren't made available or you have further questions regarding our process please reach out to our HR Department and we would welcome the opportunity to discuss this further.
Thank you for a candid response to what seems to be a position that was not a good fit. All of our advertising is sold in cycles of 12 weeks or 200,000 impressions whichever comes first. If a client chooses to purchase 4 cycles then they get 48 weeks of advertising or 800,000 impressions whichever comes first - this is stated in the sales playbook and also under the terms and conditions on the paperwork (contract) we review and leave with each client at the time of the sale. An average Dollar store we work with sees 3,500 - 5,000 shoppers a week however we have no control over how many of one advertiser's messages might be on a receipt since different shopper's will have different length receipts. The guy that buys a coke and a bag of chips might only receive one coupon for each advertiser on that store while the next customer might buy $50 or $100 worth of items and get 2 or 3 coupons for each client which is why print more coupons than customer visits so we can ensure just about every customer that visits the store will at least get one of each advertiser's messages. Most of our sales rep's find the morning conference calls informative, upbeat and engaging to help get their day started. Outside sales with a high number of cold calls by phone is definitely not for everyone and we are sorry to hear it was not a fit for your skillset. Our bonus and commission structure is outlined in your offer letter, also in your new hire on boarding documents and in your sales rep playbook on page 12 along with a deal work sheet on page 95 and 96 to help you track and measure your success as you work your territory. However if you still have questions regarding any of your paychecks while working with RTN please reach out to anyone on our Human Resources team by email or phone and we'll be happy review your payouts with you one on one. We wish you the best of luck with your next opportunity and sincerely hope that is a better fit. less
Thank you for taking the time to post a review! We're glad things are going well and you enjoy the culture at RTN!!
Thank you for taking the time to post your feedback. If you are open to it we would love to have a conversation about your experience and we're very sorry to hear that you feel you did not have a good opportunity. RTN offers a $35,000 base salary, medical insurance, dental insurance, vision insurance, paid vacation, 401K, short and long term disability insurance as well as an excellent commission structure. If this was not communicated properly that is our fault for not explaining this better during the interview and on boarding process. Most of our manager's are very hands on in their training approach and we would welcome an opportunity to discuss your experience and learn from your feedback to help future employees.
Thank you for taking the time to post a review! We're glad to hear things are going well.
Thank you for providing us some insight into your RTN sales success!
Thank you for taking the time to post your feedback. If you are open to it we would love to have a conversation about your experience so we can learn from your feedback to help future employees.
Thank you for taking the time to post your feedback. We have an open door policy and welcome any questions or feedback regarding the business. If you have some time please visit our company page and take time to look at the customer video testimonials on the main page or the employee video testimonials under the careers page. I hope these can help shed some light on some of your concerns.
Comment – March 29, 2017
Thank you for your feedback about management. We are very concerned to hear that your experience with Register Tape Network did not match our goals for a supportive work environment. If you’d like to share more about your experience, please contact our Director of Human Resources at HumanResources@ShopperLocal.com.
Comment – March 29, 2017
Thank you for sharing your concerns. Decades of experience in local business marketing mean we have built a national reputation we are proud of. But you’re right, if we provide poor customer service, installs aren’t handled properly of efficiently, or the ad’s copy is not compelling, these factors can significantly affect renewal rates. This is why we invest heavily in the training of all our employees. If you’d like to share more about your experience, please contact our Director of Human Resources at HumanResources@ShopperLocal.com.