Very busy, hard work. Typical/tradition Diesel Shop
Service Technician (Former Employee) – Phoenix, AZ – February 23, 2018
A typical day at Ruan consisted of annual inspections and preventative maintenance on tractors and trailers for the fleet. This, in combination with drive occurred damage repairs and other faults to the tractors and trailers. Any and all repairs. I learned a lot about diesel systems and shop flow. Management had a clear chain of command , I reported to my lead tech who reported to the shop manager and up from there. If lead was gone I could report to the shop manager with no issues. Work place culture was traditional and as to be expected from a Diesel Shop. The hardest part personally was the hours in combination with schooling. My shift was 2nd , from 3pm-11:30pm , they would work with it if I needed extra time for school, but obviously no one wants to loose out on money to be earned. Most enjoyable part was constantly learning, you saw the same tractors and trailers as it is fleet so learning the problems came fast speeding up you work. Job is hourly though.
Pros seemed like competitive pay, fleet work so same jobs repetitive problems easy to learn.
Late shift, hourly if you like flat rate, mondane at times due to the repetitiveness of issues.