Ruan Employee Reviews

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1.0
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Poor management at this location
Local driver (Former Employee) –  Eagan, MNMarch 7, 2019
one star are no stars. Manager makes appointments and doesn't show up. No explanations of procedures and policies.I couldn't do the job right, no matter what. I quit because I couldn't do the job period. Nothing went right for me.
Three emails to HR and no response. Trying to move to different position with no response.'Guess I'll look elsewhere.
Pros
salary
Cons
Local management and poor communication
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5.0
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Productive work environment
Delivery Driver (Current Employee) –  ConnecticutMarch 4, 2019
I’ve been with this company for almost a year and it’s pretty laid back as far as management is concerned, they don’t force you to make deliveries if the location is difficult to get to. We deliver to the most difficult spots in the 5 boroughs by the way.
Pros
Good pay/benefits and a helpful team
Cons
If you’re not a very skillful driver this conpany is not for you.
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4.0
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Wasn't bad. Had a dedicated route
Driver (Former Employee) –  Rogers, MNMarch 4, 2019
Good company but the pay was a little low. And cng fueling up sucks. The trucks didn't have very good range and very few places to fuel up. Could take a half hour or longer to fill.
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3.0
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Company
Delivery Driver Borought NY,Nj,Ma,Ri,Ct,Nh (Former Employee) –  Bridgeport, CTFebruary 14, 2019
To many rule for the Pain.They dont let the driver do their job,
the always babe-sitting you.NO THRUST,
Their pay is very low ,their dont have consideration the X offer you do.
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4.0
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good job
Truck Driver Class A (Current Employee) –  Spring Valley, ILJanuary 13, 2019
pay well nice place to workbut not easy. long days behind the wheel.but pay well for what you do. new equipment.load inside and tarp inside, but alround good place to work
Pros
good pay and good benfits
Cons
hard work and long hours
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5.0
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Crazy Hours, Poor Training, Poor local Management
TRANSPORTTION SUPERVISOR/DISPATCH COORDINATOR (Former Employee) –  Eau Claire, WIJanuary 10, 2019
While Ruan as a whole is a great company with excellent benefits and above average compensation, each terminal is run as an independent business. You may have an excellent manager or one that should never be in the role of leader, unfortunately, at my level and location the management left a lot to be desired.
Pros
amazing benefits
Cons
Management can be hit or miss
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5.0
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Great beneifits People were friendly and helpful.
Truck Driver Class A (Former Employee) –  Ripon, CAJanuary 8, 2019
Would still work there if they didn't move to far to commute. Management made you feel like you were a part of them not just a number. You could work your way up the ladder or relocate in the company.
Pros
friendly place to work.
Cons
alot of hours of work 5on 2off 5on 3off.
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2.0
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Long Hours
Truck Driver (Former Employee) –  Fair Oaks, INJanuary 5, 2019
Worked way to many hours for the pay. Working 12 plus hours a day is the norm. They have no problem with you doing a 14 or 16 hour day. No need for it..
Pros
Health Insurance is good but pricey.
Cons
Long hours.
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5.0
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Great place to workI
Truck Driver Class A (Current Employee) –  Phoenix, AZDecember 27, 2018
The Phoenix terminal is one of the highest rated terminals in the Ruan system. I was always treated fairly and have a tremendous amount of respect for the management.
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3.0
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Managment played favoritism
Logistics Coordinator (Former Employee) –  Dallas, TXDecember 24, 2018
If you had an opinion other than the manager's then you were an outcast. Off color humor, poor judgment, the pay was horrible for the job that you did.
Pros
Free lunches, bonus was good sometimes
Cons
heatlth insurance was more than paycheck
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3.0
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Very tough work schedule
Driver (Current Employee) –  Los Angeles, CADecember 13, 2018
There is no consistency with regards to work schedule. You get your dispatch via text around 4-5 pm for the following day which is problematic if your starting at 2 am. For the first few yrs there was open communication about work schedule but that has changed under the current manager. What I do like about this job is that they do not rush you. The hardest part has been having a personal life with the inconsistent work schedule.
Pros
Paid lunch
Cons
Work schedule
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4.0
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Good place to work if you have decent local management.
Lead Dispatch Coordinator (Former Employee) –  Richmond, CADecember 12, 2018
Ruan corporate is well intentioned and they attempt to take care of their employees well. It's old school in its top down chain of command culture. While this is helpful, it does give managers so much leeway that they can be drastically different from location to location.
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5.0
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Good workplace
Tanker Truck Drver Cdl A (Former Employee) –  Phoenix, AZDecember 2, 2018
Be on time, so you don’t rush and ready to work. Fuel your tractor at the end of shift to be ready for next day. Be safe and perform duties in timely manner.
Pros
Lunch in truck, private and comfortable.
Cons
Lunch on the go.
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2.0
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not a good place to work
Truck Driver Class A (Former Employee) –  Alsip, ILDecember 1, 2018
poor management
very long hours
management does not have knowledge of job I did
too many days laying over
older trucks
bad benefits
was lied to just to get there
Pros
work alone
Cons
long hours
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3.0
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Good place to work
Commercial Truck Driver (Current Employee) –  Green Bay, WINovember 21, 2018
Pay scale could be better for 3rd shift drivers. Equipment could be better maintained. I do not carry their insurance but they do have a very nice health plan
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4.0
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Revolving door issues at management level. Issues hiring knowledgeable dispatchers. Pay keeps dropping every year. No over time.
Driver (Current Employee) –  Rialto, CANovember 19, 2018
Revolving door issues at management level. Issues hiring knowledgeable dispatchers. Pay keeps dropping every year. No over time. Benefits are expensive, but good
Pros
Benefits. Work life is ok. They maintain their contracts
Cons
Pay. Management. Incentives. Unorganized operations.
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4.0
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Great
Shop Supervisor/ Coordinator (Current Employee) –  Tolleson, AZNovember 18, 2018
Lots of opportunity with this company. I personally have been able to continuously move up and expand my knowledge in a very friendly learning environment.
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2.0
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No career advancement, poor management
Logistics Specialist (Current Employee) –  Des Moines, IANovember 15, 2018
I've tried a career advancement twice and was turned down both times. They prefer to hire outside rather than promote within. Management is more ordering than leading.
Pros
Pay, bonuses
Cons
No work/life/balance, poor management, no career advancement
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2.0
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great company
Dispatch Coordinator (Former Employee) –  Phoenix, AZNovember 12, 2018
A great company is as good as its leaders. Pays great but has a problem with communication.

Drivers in the union run the terminal and management get alot of push back from both union and non-union side.

Building is shared with 4 or more terminals so you see alot of negativity from other terminals.

Place can improve once Management acknowledges the problem
Pros
Managment
Cons
Managment
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4.0
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Good people to work with.
Fleet Manager/Logistics Coordinator (Current Employee) –  Middletown, DENovember 9, 2018
Ruan was a good place to work. Term. Mgr was fair. Good people good leadership.

working with drivers was always pleasant. It was tough getting payroll in some weeks but the team always rose to the task,
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Overall rating

3.4
Based on 288 reviews
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3.1Work/Life Balance
3.4Compensation/Benefits
2.9Job Security/Advancement
2.8Management
3.0Culture