Russell Cellular
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51 questions

Turn over is high because the owners could care less about their employees. They put on a big "we're a family" show, yet pay their employees horrible salaries and commission

Answered November 3, 2019

Hire people who actually want to give back to the guest !

Answered July 23, 2020

Dress code somewhat flexible and comfortable. You have to wear SOLID colors of a VERY specific hue. Meaning if you wore a solid brick red shirt or a solid jet black shirt that’s okay but god forbid you wear jet black and brick red plaid and you get sent home. No uniform provided. Jeans okay. Business casual. No jackets or hoodies allowed to be worn. It’s a mixture of sitting and standing. Sitting at the desk with customers and making phone calls, standing interacting with customers and devices while performing general store duties

Answered February 15, 2019

They offer health, dental, and vision. Dental and vision very affordable health insurance ASTRONOMICAL. Paid time off is impossible to use due to limited scheduling, and does not carry over if unused. They also don’t pay you out for any unused time. Use it or lose it. Verizon Service is reduced, by a meager amount. Accessories are purchased at an insulting discounted amount. Better off shopping on amazon as they offer deals that trump your discount. Standard 401k.

Answered February 15, 2019

Mixture depending on location. Small towns will fluctuate between staggeringly busy to unbearably slow. Big towns constantly busy with hardly any downtime. Downtime used by making outbound sales phone calls, marketing using your own vehicle, cleaning the store, and harassing customers via text message blasts. Busy time incredibly tedious. Over an hour per transaction since there is so much you have to do just to activate the phone and ring it up. We’re talkint switch between at least 3 different systems just to accomplish this, as well as a content transfer and accessory installation. Be prepared to either know every last detail about your customers personal life because of it, or prepare for a long, drawn out awkward silence the entire time.

Answered February 15, 2019

Honestly I dont see a bright future for RC. They continue to lose some of the best employees in the industry, and couldnt care less about it.

Wake up RC....

Answered November 13, 2019

They do not drug test.

Answered April 9, 2020

You have to work Monday-Friday and alternate Saturdays. No sundays! But you'll answer 500 questions via groupme and your phone off the clock daily!

Answered April 24, 2017
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