I worked in the hospitality part of this facility. The work is not necessarily hard, just that you don't have enough time to get stuff done. The elderly residents are usually really difficult to deal with, it's hard to get them to eat, even though nurses are supposed to be helping them eat, they just leave them there for you to deal with. To make matters worse, most of the residents have severe dimentia or Alzheimers and can't tell up from down (not to be crass), and they leave 2 people to deal with 20 or more of them to feed. Also, the food they serve to these residents is disgusting and VERY unappetizing, in all honesty. The residents with their good mind didn't like the food, and the people who are confused and having memory issues do not like the food, and this causes a lot of issues in the dining areas.
Granted, I haven't worked at this place in a little over 2 years, so the food quality and work load may have changed.
Schedule flexibility, not a bad place to start
Difficult elderly residents, too many tasks to complete in a very short period of time