Rydell GM Auto Center
3.4 out of 5 stars.
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Rydell GM Auto Center Careers and Employment

About the company

  • Company size
    201 to 500
  • Industry
  • Headquarters
    2700 South Washington Str...
  • Link
    Rydell GM Auto Center website

Rydell GM Auto Center is not just a car dealership - we are a full service customer experience gateway representing Chevrolet, GMC, Buick, and Cadillac. Our unconditional dedication to excellence in customer service has allowed us to become the highest volume dealership in North Dakota.

We've been in business for 60 years and have over 50 employees with more than 10 years of experience. Many of these folks feel our exceptional work environment, advancement opportunities, and the rewarding work are the main reasons that they've been here so long.

We strongly believe that all-around employee happiness is the key to award winning customer service.

Our Philosophy

The Rydell philosophy is based on five key areas that we believe are critical to business success:

1. Customer Enthusiasm

2. Employee Satisfaction

3. Financial Performance

4. Market Effectiveness

5. Ongoing Improvement

Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.

Our Mission

Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.

Our Values

We believe the basic values below bring success to our business and the personal lives of our employees.

1. Honesty and Integrity

2. Individual Responsibility and Accountability

3. Unconditional Dedication to Excellence

4. Cooperation and Communication

5. Our People

6. Ongoing Improvement

7. Being Good Community Citizens

Learn more

Salaries

Salary estimated from 11 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 7 reviews and is evolving.

1.0020183.002022

Reviews

Service Advisor in Grand Forks, ND
on July 11, 2022

Overall, it's a great place to work and they have great values. Sometimes though they care too much about the dollar and not enough about the customer.

Sales consultant in Grand Forks, ND
on February 6, 2018

Human resource manager is incredibly rude and unprofessional. Glad she's the one picking the staff. Would love for that rude , inconsiderate and unprofessional behavior to rub off on the staff and therefore the customer service

Sales Consultant Representative in Grand Forks, ND
on March 16, 2017

It would be very difficult to find another employer that provides the same support and continued training like Rydell does. They strive to put you in position to be successful. Again, they are the very best at what they do!

Service Operator in Grand Forks, ND
on October 30, 2015

I have worked at Rydell for a little over 2 years, I enjoy my job and the people that I work with. I have learned plenty about cars, customer service, etc throughout my time working here. The management is great, there are opportunities to move up as well. Everyone gets a long great but sometimes there is misunderstanding due to miscommunication. The management is very lenient when it comes to your family life and life outside of work, they are very understanding. Overall, I really enjoy my job.

any in Grand Forks, ND
on October 28, 2015

While reading the details about this place it sounds good so you will have the inclination to apply for the position. Upon being hired you will feel like things were going well until they tell you the amount you will be earning which is not the same as they advertise for. Once you have been working there for awhile you will then learn how poor the management team is and that their success is dependent on yours. Yes, this company is supposed to be a team oriented environment with great people that are there to help one another and have great personalities. However, once again you will soon find out that the managers are just in it for the money. You can be sure that they care about your performance, especially if you are lagging behind and losing the company money. At this point in your position at Rydell you might end up losing your job due to the fact that you are not performing to their standard. So if you are considering to venture into this Fast Food managed work environment please save yourself the time and energy of investing your work skills into this company.

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Questions and answers

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