FIELD ADJUSTER (Current Employee) – Dallas, TX – March 20, 2019
I have been working as a "roaming" field adjuster for over 3 years. As a roamer, I travel 80-90% of the time to high demand/CAT affected areas primarily in the Rocky Mountain territory. They do have full time local positions if you are not willing to travel so much.
Management is decent. There are several managers overseeing field adjusters in different regions across the US. My manager is great but there is definitely a lack of communication between territory managers and upper management in the company. This can make the field adjuster feel slightly isolated and out of the loop.
Workload is manageable but can be very intense during a CAT or after a significant storm which requires you to work weekends at times, although rare.
The perk is that you get claims assigned to you electronically and you make your own schedule for inspections and paperwork (writing estimates). As long as you meet client due dates, you wont have a boss breathing down your neck on a daily basis (HUGE PERK).
Pretty typical 401k, health/dental/vision insurance, PTO, etc.
Pay is pretty good, mostly commission (at least in my case), so you make what you are willing to earn.
make your own schedule, decent to high pay, benefits, travel
lack of communication between upper management and field personnel
Was able to work from home during using my own equipment. Most enjoyable was being able to set my own schedule around my family activities. I could send the kids off to school, grab a cup of coffee and work from the comfort of my own couch.
Field Services Supervisor (Former Employee) – Tampa, FL – July 15, 2018
I really enjoyed my time being employed with Ryze. They gave me a competative salary and benefits, while also providing great job security, which is extremely importnat to me, since I have a family. I relocated from Florida back to NY, which is why I am no longer with the company. My last 3 yearss there, I was able to work from home when ever I chose to.
It is unfortunate that the management cannot get a hand on how to run a successful business. Man power is always a problem and the turn over reflects on that. employees have to maintain large workloads in large geographical areas. The pressure to be in compliance with the client agreed guidelines are time specific. To many chiefs with very little Indians in my geographic territory. It is a shame, the company has so much potential but ill run in some of the managerial levels. After initial hiring included a training at the home office, never see or and limited verbal communication, mostly in emails used for communication.
Communication there is no communication. Employee turnover is constant. Some of the staff lack professionalism. Management does not address staff concerns or questions. Fee schedules are less than desirable for field assignments.
Claims Adjuster (Former Employee) – Texas – December 15, 2017
Ryze grew out of a merger between Eagle Adjusting and several other companies. Their management, training, pay and benefits are sub-standard to the industry. You will have to drive your own vehicle, pay for your gas and maintenance and rarely be re-imbursed for your mileage. Management is demanding, the pay is low, the hours are long. If you are new to the adjusting business and need experience, Ryze might be right for you. If not, stay away.
Data Entry & Customer Service (Current Employee) – Tampa, FL – November 15, 2017
Hired after the hurricane. It was lots of long hours. So many upset customers on the phone was the hardest part of the job.Other employees were just wonderful and the management was so nice and supportive.
I loved the bosses and coworkers, I love working remotely
Work hard, and earn! Great way to get into the Adjusting field. Lots of training. CAT claims, lots of claims in a short time span, can be done, and you will earn big. Rewarding to be able to help victims of any disaster. Team lead was great and responding to questions.
great pay, great team lead.
Slow on reviewing files to be paid, but worth the wait.
A typical day at work is filled with constant inbound calls and assisting claimants, adjusters, insured, and lawyers. I have learned how to have empathy yet maintain authority and professionalism. I have learned how to work under pressure and time management. The management is great and very willing to flexibility. The workplace culture is suitable and very savvy. The hardest part of the job is very rare. The only strain is if ever, underappreciating the value of the company and what it stands for. This is a great company. The most enjoyable part of the job is knowing that your not only processing a claim but you are satisfying the needs of someone that really desires the need.
Tampa office (Former Employee) – Tampa, FL – July 18, 2017
Working on integration of systems, processes and multiple office cultures . . . change management is not coming easily; among the many challenges - keeping the human element in mind while working together across multiple office locations.
Salary is less than half of what is standard for the industry!
Senior Property Adjuster (Current Employee) – New York State – April 5, 2017
When Eagle Adjusting Services was taken over by RYZE Claim Solutions it was completely destroyed. RYZE cut salaries of all field adjusters by over 50% with their new compensation package! This is unacceptable and it forced many good adjusters to quit as RYZE Claim Solutions does not pay a livable wage.