Fun Workplace and Interesting Environment
Retail Sales Associate/Key Holder (Current Employee) – Daly City, CA 94015 – January 24, 2019
Working at the Giants Dugout was a very interesting experience. If you do not have a lot of experience talking to people on the fly, understanding what a retail workplace environment is like, or developing a thick skin, this would be a good place to start. You get a good amount of hands on training, as well as develop skills such as being a cashier, being a salesman, and handling clothing merchandise. The best part about the experience was the employees. The people I got to work with were very kind and helpful, as well as patient when it came to making mistakes. Furthermore, it was fun working for a team that is very important to the sports culture of the BAY AREA. The job isn't perfect, however. Like any retail job, you must learn how to handle customers (whether or not they are the nicest people), take care of merchandise, and move on from mistakes (such as inputting incorrect numbers, not remembering information on merchandise). There are also some employees/ higher ups who are more patient and understanding than others. Most importantly, developing a thick skin is important, because getting yelled at by a customer or making mistakes can be frustrating. In general, I would recommend this job because it was a great place to gain retail, customer service, and cashier experience. I was also able to get promoted with a pay raise within a year, so taking the initiative, stepping up as a leader, and adapting to difficult situations pay off nicely.
Employees were helpful and nice, pay was good, retail and customer service experience were great.
Retail Work can be frustrating, can be difficult to handle customers.