Clinical Therapist (Former Employee) – San Marcos, TX – April 19, 2018
The expectation is unrealistic and they know it. There is no way you can get it all done in an 8hr day. Dealing with families expectations, inexperienced/young staff, doctors egos, and managers can take its toll.
high work demand with hours and documentation requirements.
Clinical Therapist (Current Employee) – San Marcos, TX – February 7, 2018
Days are spent providing individual, family, and group therapies, attending treatment planning staffings, and conducting insurance reviews. High documentation requirements with some redundancy. The patients have emotional and behavioral problems. Time managements skills is a must along with good customer service.
Mental Health Associate / Housekeeping (Former Employee) – San Marcos, TX – July 18, 2017
I worked at SMTC two different times i had ups and downs here due to employees not showing up or being consistent with the treatment team. there is room for advancement and they are very nice for the most part, you just have to put your foot down to get what was promised.
PTO and some benefits are great, understanding, room for growing extra overtime HR is amazing!
staff is overworked, pay isnt too good but has improved, too many call ins pay isnt the best health insurance is high
Mental Health Associate (Former Employee) – San Marcos, TX 78666 – June 29, 2017
I like what its meant to be but they need to give the staff a raise a pay raise or something because they deal with alot and there is not much structure. Management is alright, never really seen the CEO.
Mental Health Associate (Former Employee) – San Marcos, TX – June 7, 2017
working at the treatment center was both a challenge but also a reward. getting the opportunity to make a difference in someone else's life is a very invigorating feeling. it also comes with it's drawbacks, not everyday is always a good day.
National Account Representative (Former Employee) – San Marcos, TX – December 22, 2016
• Managed and generated mental health referrals from 7 states utilizing expertise in therapy • Developed strategic and tactical plans to market behavioral health services based on complex research and analysis of health trends that balanced clinical, therapist, and financial goals • Executed comprehensive marketing plan with presentations for judges, juvenile probation officers, psychiatric leaders, and other key decision makes
Treatment is safe and effective but necessitates teamwork along every branch.
Mental Health Technician (Former Employee) – San Marcos, TX – October 2, 2015
MHA's typical day consists of a non stimulating shift change with reports on patients in equal ration of 1:3 (MHA to Patient) in 15 to 30 minute intervals throughout the shift as they observe the patients behavior and log the progress daily. May include restraining with non violent holds taught by the treatment center called "CPI" holds and active listening. Enjoyable field of work as MHA's establish rapport with nurses and patients alike to help cope with their disorders so they may better function in society when discharged.
Mental Health Associate (Former Employee) – San Marcos, TX – May 4, 2015
A typical day as a mental health associate at SMTC is just filling out meticulous paper work and time sheets and ordering patients to do things. There are three 8 hr shifts and in a whole 8 hours, you do not get one single break (unless you are working nights, there is a lot of down-time). I saw my supervisor (unit manager) once during the three weeks I was there. They were not involved at all. Some unit managers were really involved, however, mine was not, and that's quite unfortunate for the staff and the patients. You will learn a lot about the behaviors of psychiatric patients at SMTC, but if you want to be actively involved in their recovery- this is not the job. It's a babysitting job. It was very personally rewarding at times to connect with the patients, but the high stress without any breaks and the low pay was too much to stay.
Therapist (Former Employee) – San Marcos, Tx – March 18, 2015
SMTC does not utilize the team approach, therefore, therapists move from residential dorm to dorm. They are expected to attend all of their dorms clinical meetings. The therapists are also expected to provide case management and have numerous weekly reviews with insurance agencies. With all of the moving between dorms and all of the communication with insurance entities, therapy is not delivered in the most efficient manner. Therapist turnover is extremely high.
Can purchase meals in he cafeteria for a reasonable price. Can flex hours.
No chain of command. The CEO tends to micro-manage. Too many dorms and psychiatrists to report to
Mental Health Associate (Former Employee) – San Marcos, TX – October 2, 2014
My primary issue with SMTC is the poor quality of care it provides the residents. Although the residents are difficult, the training staff receive is not adequate enough to properly work with the children. There is very poor communication throughout the facility and although they state they will work with your schedule it changes throughout.
I worked at SMTC a few years previously and I will say the way it was run has gotten better, however the facility is not safe and everyday I worked I felt as though something may happen that would jeopardize my career.
If you can get along with the "cool" staff there is lots of camarederie.
Exciting, hard work, had great and dedicated staff. Culturally diverse.
Center Supervisor/ Residential Coordinator (Former Employee) – San Marcos, TX – April 18, 2012
This was probably the single most educational job I had. It built the foundation for every job I had. There was not a behavioral health issue I did not see or had to address. As a workplace environment your teams would evenly divide work, we knew when someone was having a hard day and would keep that in mind when scheduling the shifts responsibilities. We celebrated events and I think it was the most intimate environment in terms of knowing who worked with. The hardest part was working with a youth that had to be physically held and maintaining an emotional cushion to not be affected at the time of the hold or other special treatment intervention. I still think of those youth, their experiences and trauma that brought them to the facility.
active, staff, the environment, the kids we worked with.