The only good thing about working in the casualty department is the employees on your team. Otherwise, the work is stressful and there’s a lot of it, constantly. It’s also recently turned into a call center environment, so you are not only trying to work your new assignments, plus your diary, plus evaluations on incoming demand packages, you are expected to pick up the phone every single time it rings. If you cannot, the call moves to someone on your team. This workflow process is terrible because you can never finish a thought or complete something on a claim file in one shot. You’re either constantly taking messages for the people on your team, or trying to do their work on top of yours. The expectations set by management for this work process is both illogical and unrealistic. On top of the stress of not being able to keep up, pay is terrible. It really is lower than mist competitors, and they justify this by hiring mostly inexperienced college grads, (constant job postings for trainee classes). Also, they let go a ton of tenured folks, so now no one really knows how to handle super complex issues. Low paid college grads are fine for a time, but inexperience can and will likely lead to costly mistakes in the near future.
Near Easton, in-house cafeteria, can wear jeans everyday.
Extreme micro-managing, unrealistic goals