Safety Net Employee Reviews

3.8
Overall rating
Based on 4 reviews
Ratings breakdown
52
41
30
20
11
Ratings by category
3.3Job Security & Advancement
3.5Culture
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1.0
Job Work/Life Balance
Compensation/Benefits
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Job Culture
Bad Company To Work For
Network Administrator (Current Employee) –  Traverse City, MIAugust 24, 2017
Constant repetitive work from the moment you walk in the door until the moment you leave.

Very poor work life balance.

Super fast paced help desk environment where you only have a certain amount of time to work on a ticket before you have to move on.

Weekly on call shifts which requires you to awaken in the middle of the night (multiple times throughout the night).

A couple of times a year, usually around Christmas, will have "black out" dates where no one can take PTO.

Surveillance cameras throughout facilities to monitor what employees are constantly doing.

Micro manages every aspect of your job.

Every minute of your day has to be tracked with a ticket explaining what you were doing (meetings, work, on phone, etc.).
Pros
Decent pay, Engineers very knowledgeable, Owner is a good guy
Cons
Weekly on call shifts, micro management, help desk environment.
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Official response from Safety Net
August 29, 2017

This is a real bummer to see. The whole staff tries so hard to make Safety Net a great place to work, including many check-ins with colleagues on how they’re doing, what they would make better or change.

Just the facts, ma’am… Safety Net does have a fast-paced service desk. Crazy fast, sometimes! The company also does operate on good data, which requires good time tracking on everyone’s part. The facilities and operations are SOC-II certified and set up with IT security best practices, hence the cameras on rooms that hold client data, keys, etc. No cameras in staff-only spaces like eating areas. That would just be gross.

The current rotation to serve on call is 1 out of every 7 or 8 weeks for Support Services group members. (Yes, you get woken up!) Team members are pretty understanding about coverage for that and PTO around holidays because they know clients need help, and they care. We’re pretty transparent on these expectations in the hiring process, and give candidates the opportunity to talk with peers before coming on board. With this feedback, we will keep working to be better!

5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
One of the better jobs
Network Design Engineer (Current Employee) –  Traverse City, MIMay 1, 2015
Safety Net provides me with good pay and benefits, and I provide Safety Net with an honest days work. It's a pretty good balance. I have had jobs where there were periods of time where I just couldn't find another task to fill my time, but that has never been an issue at Safety Net. I review client systems and design solutions to meet their needs, which means I am confronted with new challenges every day. Plus I get to spend time learing new technologies to be able to present our clients with the right solution for their unique situation. Safety Net provides 10% of an employees scheduled hours for training. This is the only place I have worked that thought enough of the employees future skillset that they actually paid for training. I've had a few jobs in the past where my day was spent in front of a computer, but I keep busy enough doing interesting work that I don't miss mindlessly surfing the Internet.
Pros
Management encourages the employees to try to make it a fun place to work.
Cons
The office can be a little noisy at times.
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5.0
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Safety Net, you should work here.
Senior Network Engineer (Current Employee) –  Traverse City, MIApril 23, 2015
Being external or contract IT is different from internal, but Safety Net brings enterprise solutions to small businesses with customer focused solutions and remote management technologies. Like any IT, there is your share of after hours for escalations, on-call and projects out of business hours, but the teams do a good job of trying to balance all of that fairly. I prefer being external IT, as we get to do different stuff all the time.

The owners invest in the company and in their employees first, you won't see them rolling in brand new Audi's and BMW's here. You get rewarded for hard work, but hard work is expected. The salaries are external IT salaries, we can only charge clients so much and still keep work, but they definitely take care of their employees with salaries and a generous benefits packages. It's a great place to work with great people, as long as you don't mind smart mouths and hard work!
Pros
Great teammates, Great company, growing
Cons
Occasional after hours work
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