Case Manager/Case Coordinator (Former Employee) – Greenville, SC – December 6, 2018
This job is very stressful. Peer reviews were time consuming and limited supervisors responsibility of oversight of case managers that were in need of training. This was a salaried position; there were no stipulations in the contract saying that there was a minimum number of hours to work each week, yet companty expected at least 40 hours. This is only an issue because there are weeks (most weeks) where 50 plus hours were required and I worked 7 days a week making visits and completing paperwork. The distribution of cases was unfair as those that were “less competent” had lower caseloads and were receiving the same amount of pay are their competent counterparts having much more cases to juggle at the same time. Manager was unfair during employee evaluation, raises were not given when they were supposed to be, it was nearly impossible to use flex time to help level off all the overtime needed to complete job to required standard (time frames, etc.). Paperwork for initial visits took hours to complete and were promptly due. Cases were assigned often and without regard to current caseload or obligations. This job was the embodiment of “overworked and underpaid”!
Coworkers were engaging, helpful, and supportive for the most part, 401k employer contribution, non-profit (student loan forgiveness)
punitive distribution of cases, low pay, salaried/no overtime, hard to flex time off, tons of miles on your car, poor work-life balance, high stress, heavy workload, unsupported by supervisor, no days off
Family Development Specialist (Former Employee) – Birmingham, AL – January 3, 2019
The training was non existent due to my supervisor being located 3 hours away. There was no set training process in place. The executive director was rude and didn't know how to communicate effectively. You ALWAYS work more than 40 hours per week yet you don't get paid OT. Instead they have something called flex time but it's at your supervisors discretion if you can use it so most of the time you were working without pay. Speaking of pay...it was garbage too
Case Coordinator (Former Employee) – Cleveland, Oh – November 25, 2018
The problem with SAFY is that they recognize yet do not address the recurrent problems. The expectations are unreal and you will easily find yourself overworked, under paid, overwhelmed and unsupported by management. The experience, for first time graduates, clinically can be amazing but dont expect real training or support from TDs. SAFY has so much potential but it is an absolute waste of great work. Turnover is unprecedented. Mileage is below national average. The Foster Parents, clients and a handful of workers try to keep you motivated.
Clientele, work experience
Management, unrealistic utilization, lack of training, compensation, disconnect between management & those who actually perform the job
Case Coordinator (Former Employee) – Sidney, OH – October 7, 2018
You worked too many long hours. Worked from home to try and keep up with notes, you had to keep up with files as well. Lots of driving. The supervisor did not support you. Would get written up for falling behind on paperwork. The management had favorites in the office.
gas mileage, flex time, good job for someone just out of college
too much paperwork, not being supported, a lot of staff leaving
Foster Parent (Former Employee) – Montgomery, AL – September 10, 2018
This place is awful in Montgomery, Al. The worst experience I have ever had in my entire life!! Management team treat the employees horrible and the foster parents!!! This place need to be shut down, extreme high turn over.........RUN FROM THIS PLACE DON'T GO NEAR!!!!!!!!!
The most horrible experience of my professional career in social services.
Case Coordinator (Former Employee) – Montgomery, AL – June 21, 2018
SAFY is the most unprofessional, disorganized, and counterproductive place I have ever worked. The culture there is very negative. Employees constantly leave this place. The clients often complain about mistreatment from management. Foster parent generally leave the organization within the first 30 days. SAFY has lost its mission and is focused mostly on making money off the plight of its clients. SAFY has established unreasonable and unrealistic expectations for employees and foster parents. The company really needs to be revamped.
The clients are great people
Unprofessional, negative environment, unrealistic expectation, high turnover, no personal life
Case Coordinator (Former Employee) – Birmingham, AL – June 19, 2018
I can only speak for the Birmingham office. I interviewed for 1 position and was hired for a lower one. The ED is rude and doesn't know how to talk to her employees. I was a case coordinator. She has never held that role but insisted that she could tell me how to do the job. She does not have a good relationship with her staff nor the children and foster parents. The environment is hostile and we have been told that we shouldn't be laughing if files are not complete. I enjoyed most of my equal coworkers but overall, SAFY was an awful place to be employed.
Low compensation but a great introduction to clinical social work
Case Coordinator II (Former Employee) – Charleston, SC – January 24, 2018
SAFY lacks a company culture. The compensation is nowhere near what it should be for the work that is required. The paperwork is tedious and redundant. Upper management is disconnected with the support positions. The clinical aspect of the job is phenomenal and this is a great way to develop clinical skills and get training with various interventions. The job is not a 9-5 which was great for me.
Low salary, tedious paperwork, upper to lower management disconnect
Treatment Director (Former Employee) – Northern Kentucky, KY – January 13, 2018
I was a Treatment Director. Staff turnover before I started was high. I came on board and more staff leave. Pay was ridiculously low for a director position. Recruiters scramble to find people who want to work for low pay and be stretched too thin.
I had several offers to work elsewhere and after initially saying no, within a few weeks of me starting and seeing first-hand how poorly the office and division was run, I chose to leave.
Case Coordinator (Former Employee) – Sidney, OH – December 27, 2017
Safy was a great first job to get my feet wet. It can be stressful and very fast paced. The paperwork and amount of time traveling is very overwhelming and you never feel caught up. I loved working with the kids and genuinely felt that I was making a difference in their lives.
Divisional Office Manager (Former Employee) – KY – December 10, 2017
When I first accepted this job as DOM the job description was not to the real tasks this job requires. You are actually doing 5 peoples jobs in one which is very very stressful. I think the company needs to re-evaluate their pay scales. Never in my life have I seen a company utilize a person with such low pay. I think management with this company needs some adjusting. Too many bad things happen and I seen it. The way this company has this whole office set up is crazy. I loved the work I did but too many issues everywhere else. The turnover in this company has sky rocketed in 2017.
Clinician (Current Employee) – Colorado – October 11, 2017
I love working here. The work is meaningful, challenging, and makes a difference. All supervisors seem invested in me and my satisfaction. There is a lot of driving, but they were transparent during my interviews about the realities of the job. Leadership is transparent and approachable, and I have great colleagues. I hope to grow at SAFY of CO.
Good culture, great colleagues, leadership, staff yoga
Case Coordinator (Former Employee) – Cleveland, OH – September 24, 2017
The Cleveland office is crumbling around them. 10 people have resigned since 1/2017. Services are operating with a skeleton crew and all are over worked and unsupported. More staff are on their way out the door. Recent management changes and philosophy states a teamwork mentality but the actual style in punitive and this creates an unsupportive work environment. Staff are extremely overloaded with double and triple caseloads. There have been no replacements for the more recent exodus of Case Coordinators and there are only 4 left out of the typical 8 positions. Staff are very stressed with none of the management stepping up to assist. A lot can be said about the stability of an office with so many good staff leaving. There will be more staff leaving. Trust me when I say this-you will regret accepting a job at the Cleveland office. What was once a respected agency in the community is now a disappointment to be a part of.
Coworker support, families and children served
Punitive management, lack of support, poor work/life balance due to 40-50 hr weeks
I learned so much during my time at SAFY due to my own self training. Management was lacking in every sense of the word. Training was non-existent. You are thrown in and left to figure the job out on your own with no direction what so ever. Hardest part of the job was learning about the children's backgrounds and why they were placed into foster care. You just want to take them all home with you. The most enjoyable part of the job was spending time with the kids.
FAMILY YOUTH SPECIALIST / CASE COORDINATOR (Current Employee) – Delphos, OH – July 31, 2017
Changes occur daily based on needs of youth and families. No day is the same. In meeting with clients, we provide case management and mental health services. We must complete documentation of all contacts.