Questions and Answers about Sallie Mae

Here's what people have asked and answered about working for and interviewing at Sallie Mae.

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18 questions

Every 2 weeks plus bonuses quarterly

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Have I ever worked in customer service before?
Do I have any knowledge of student loans?
Explain the last time you took a call and was able to fix the problem and what resolution

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Hired in about 2 days after background check and drug tests. 4 to 6 weeks training and continued training.

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Fixed for 6 months then bid to change if you work phones

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Applied at a job fair.

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Nothing for temps. Insurance, 4k, paid vacations, paid sick days for their permanent employees.

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I was not drug tested.

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Depends on how long you were employed. You got an average of 3 hours per pay check

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