Confusing, inconsistent/ micromanaged/ lack of management/
Customer Service Representative II (Former Employee) – East Providence, RI – November 10, 2018
I worked for Santander for over 2 1/2 years and I was only allowed to advance one small step as far as compensation they are not fair annually you are lucky to see a .25 increase. They have an unfair system of determining your bonuses and the managers are primarily useless. Policy’s change frequently without proper warning or a clear understanding
Personal Banking Representative (Current Employee) – New Jersey – November 9, 2018
There is a mismatch in regards to the work done and pay. There is too much expected from the company. Even though you are given certain hours to work you seem to work a lot more hours a day. Coworkers are fun to work with and people too.
Universal Banker (Former Employee) – Massachusetts – October 25, 2018
I have worked for the company for a year, it has been stressful. The turnover for the company is massive. There is never enough staff and you are expected to have one job title and take over tasks of another without extra pay.
Credit Analyst (Former Employee) – New York, NY – October 25, 2018
Fun culture to work in. The people are laid back and flexible. Better work-life balance than most financial jobs in NYC-- you'll almost never have to work weekends. Compensation is higher than average, and they are growing rapidly.
Universal Banker (Current Employee) – Ayer, MA – October 24, 2018
A typically day at work honestly depends on the day. Some days are really busy and cut throat, while others are more relaxed and less stressful. The culture is great here which makes working here so much easier. I have learned a lot in my time at Santander ranging from how to treat customers in order for a business to thrive to the ins and outs of how the banking industry works. The most enjoyable thing is being able to make customers happy with your business. The toughest part of my job is being very successful from cold calling.
Risk Analyst, Assistant VP (Former Employee) – New York, NY – October 20, 2018
I found that working there was a strange experience. The New York office felt mostly like an afterthought of the Santander empire. The people that do the day to day work were very good and often worked there for years. But I was told that the attitude of management had changed the last 5 years and you could see the stress increasing to meet the new requirements.
Good medical insurance depending which entity you were a part of.
Senior management were clueless and the sad state of their systems and technology.
Universal Banker (Current Employee) – Pennsylvania – October 15, 2018
Each day is different from another. You have goals and objectives like every job. Some goals are harder to obtain, out of your control most times. Communications are not always smooth. Co-workers are fun and make a great environment!