Saranac Waterfront Lodge
2.6 out of 5 stars.
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Saranac Waterfront Lodge Careers and Employment

About the company

  • Company size
    11 to 50
  • Industry
    Hotels & Travel Accommodation
  • Link
    Saranac Waterfront Lodge website
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Jobs

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Food Preparation & Service

4 jobs

Salaries

Salary estimated from 95 employees, users, and past and present job advertisements on Indeed.

Food Preparation & Service

Rating overview

Rating is calculated based on 14 reviews and is evolving.

2.0020213.602022

Reviews

Front Desk Agent in Saranac Lake, NY
on December 14, 2021
Summary: Large property that was cheap and unintelligent in design and work space; Unhealthy work environment; New Operations manager is terrible; Few decent managers are overwhelmed and burnt out; Guests unhappy and underwhelmed as a result of poor decisions; Same type of AC units that caused fire still in use, still freezing and overheating... Everything major to be said about what I have experienced here can be seen above. There are other things which I will describe in more detail below... A few members of my department and management have tried their best, while others just gave up or never truly cared about what the hospitality industry should actually strive for (like the wellbeing, safety, and happiness of its guests rather than just making big money off of cheap and lousy experiences). COVID/burnout understaffing are all present here, but nothing that could really be done to resolve these issues is being done. There lacks an actual incentive to hire, guide, and take care of each employee for more than a few days. Not to mention the presence of a new manager that has put only further strain, frustration, and feelings of belittlement and insignificance on my coworkers, other managers, and myself. They are selfish, rude, obnoxious to both the guests and staff, and care only to do what they want rather than listen to calm, reasonable advice or feedback from others. In this world now, and always, we need mature, kind, and open-minded management/leaders in properties like this in order to fix past mistakes and actually make for a decent working environment. The wellbeing of the employees reflects immensely on guests in the hospitality industry: This much I know.
Operations Manager in Saranac Lake, NY
on February 12, 2022
Career opportunity for those that want to work hard and take responsibility seriously. This is a newly built property and beautifully done!A difficult year to open with COVID but we’re all trying very hard to give our guests the best experience of their lives!!
Manager in Saranac Lake, NY
on January 28, 2022
The hotel is a leisure property, guests are usually in high spirits and in vacation-mode which makes for nice guest interactions. Positions pay well relative to competitors in the local market.
Manager in Saranac Lake, NY
on January 20, 2022
Very interesting energetic attitude toward learning and improving. Staff has a great attitude toward guests and each other, with just a few exceptions. Great people! All will pitch in when asked across departments and tasks. Fast paced, positive atmosphere! Wages & benefits competitive.
Kitchen worker in Saranac Lake, NY
on January 19, 2022
I came onto this property not knowing the challenges that it was facing, and it seemed as if there were many. Through my time there (1 month) i was able to see a change of culture and attitude and I truly believe that new management is there to help fix problems. It is a difficult area to recruit in, and covid has not helped at all, but i do see the hotel running more smoothly.

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