Shift leaders were great people, head-of-store management rarely acknowledged when employees would go above and beyond expectations.
Service Specialist (Former Employee) – Tracy, CA – May 30, 2014
A typical day of work was unrewarding overall, but I truly admired my shift leaders and enjoyed interacting with and building personal relationships with regular customers.
I learned a tremendous deal about customer service and how to cater to customer wants/ needs, and how to help customers to have an enjoyable experience while shopping at Savemart.
My coworkers were for the most part friendly and I built relationships with many of them that flourished into relationships outside of the workplace.
The hardest part of the job would have to be the fact that I would always go the extra mile in terms of customer service, and this would rarely be acknowledged by the store managers (not shift leaders). There were numerous occasions where customers actually came back into the store to tell my manager that they truly appreciated how helpful and kind I was to them, and it was never, or rarely, acknowledged or appreciated.
The most enjoyable part of this job was mainly helping out the customers, and also my fellow employees were great people that made working there fun and enjoyable. It always made me happy to go above and beyond what most grocery baggers would do for customers and to see the smiles and appreciation that they gave me for doing so.
Friendly employees and opportunities to learn skills in customer service.
Strict and sometimes rude managers, our short breaks included the time taken to stand in line to buy food, Rarely had time finish eating