Managing 45 employees handling Verizon and ATT wireless contracts
Ensure quality work performed, within budget, and client satisfaction.
Faced number of challenges:
1- Company was being bought.I had manage auditing company's book to ensure reports reflect true P&L
2- Ensure employees moral is good to get the job done
3- Meet with SCE's clients to get their feedback on the project
4- Meet with SCE's executive - more ... management - less
ProsMotivating employees and gainging their trust
ConsCouple of manager felt uneasy having consultant telling them what to do.