A typical work day depends on the shift I was working. It varied to me cleaning the store preparing it for its normal busy life in the morning. That being cleaning bathrooms, vacuuming rugs, or any other general maintenance there was to do. Once that was done I would either be found in the shop repairing bicycles, sharpening hockey skates or preforming tune ups on skis and snowboards. I learned how the arts of navigating retail while providing excellent customer service. This job helped me improve my communication skills all while adding to my leadership capabilities since everyone there is an accountable person for their jobs. I thought the management at Scheels was outstanding; it felt as if we were one big family and that everyone mattered. The culture was outstanding too. The toughest part of my job was dealing with an upset customer as that is what I strive for. I thoroughly enjoyed the work environment and being able to provide service for customers while being a hands on worker.