Very laid back and positive culture. Work life balance is great.
Aftermarket Sales Representative (Current Employee) – Kansas City, MO – May 24, 2016
Typical day consists of sitting in front of two computer monitors for 8 hours answering emails and phone calls. You're responsible for quoting replacement parts and some new equipment. That means coordinating with the purchasing or engineering groups, contacting suppliers yourselves pretty often as well. You'll need to know how to read engineering drawings. Customers will ask for drawings, service manuals, tracking numbers on shipments, status of orders, product information, suggestions on changes to their applications, etc... You get a little bit of everything in this position, which isn't always a bad thing.
Some days can get stressful when you get a lot of rush shipment requests all at once, or have to do a lot of research to figure out why something from 30 years ago is now not working, but nothing too crazy. If you need help people are always willing to lend a hand. It's a pretty positive and fun-loving environment, and over the last few years the company has really pushed to improve employee well being. Work life balance is great. If you need to leave a little early for an appointment, pick up kids, random errands, etc it's not usually a problem at all, as long as it doesn't get out of hand. Overall it's a great company to work for.
Work life balance, Pay seems reasonable for the tasks required, calm environment, freedom to listen to music or surf the web when you need a mental break, free lunches with random meetings 1-3 times a month
Limited room for advancement, Some resistance to necessary change in middle level management, many of the software programs are incredibly inefficient or outdated