This is a very fast paced workplace
Agent in Call Center (Former Employee) – Moberly, MO – June 9, 2018
taking orders from teachers and parents to purchase scholastic books
Learned how to place orders, give bonus points, when recommended. How to problem solve and make the customer happy. The customer is always right.
Management: needed more people skills, They were always stressed out, making them not approachable.
The workplace was a call center, and warehouse, so it was a little on the rough side.
Trying to fix everyone's mistakes and make teachers happy.
It was fun when a new product came out and you could buy your own books from the book store and get a discount, That was nice.
close to home no travel
Not real good training