It's a call center. I took calls from almost always angry customers, and there was little to no recognition or reward for any of it. I'm glad it was a temporary position that I held, because there is no way I would willingly work at another call center, especially Scholastics. Management wasn't bad but in training you are told to just give the customer whatever they want, even if it goes against policy or its a ridiculous request. I just couldn't get behind that kind of policy.