SchoolsFirst Federal Credit Union Employee Reviews

4.1
Overall rating
Based on 48 reviews
Ratings breakdown
524
412
38
23
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4.0
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Very Professional Culture with incredible benefits!
Accounting Representative (Former Employee) –  Santa Ana, CAMay 29, 2018
My experience while working at SchoolsFirst Credit Union was very rewarding.
They offer training and overall structure in the departments and sponsor employee growth by paying a significant portion of extended education.
This employer also pays 100% of the employees and their immediate families healthcare benefits!! Never have a worked for a company where this was offered.
You MUST be an individual who is willing to work hard and respect the both internal and external customers at all time. However, the reward of working for such a successful and secure institution was certainly the reward for my commitment.
Pros
Healthcare benefits fully paid!
Cons
travel for meetins
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4.0
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fast paste
LOAN SERVICING SPECIALIST (Current Employee) –  Tustin, CAMarch 4, 2018
It's very competative and its hard to get promoted. The company treats their employees with excellence benefits and TeamMember Service. The culture at SFFCU is refreshing and everyone is very professional/nice.
Pros
benefits
Cons
hard to get promoted
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4.0
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busy
Teller (Former Employee) –  Fountain Valley, CAFebruary 25, 2018
Busy place to work at. Day goes by fast. Meet a lot of customers. Really have to go above and beyond to help the customers. Managers are on you to make sure youre doing the job so perfect though.
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2.0
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Member Service is not their concern
Service Delivery Rep II (Former Employee) –  Santa Ana, CAFebruary 17, 2018
SchoolsFirst prides themselves on Member Service. Whether it benefits their Member's or not. The culture in their approach to Member Service became more hand holding and being Member therapist, than solving Member's problems and concerns.
Advancement was very difficult. I advanced from a Service Delivery Rep 1 to a 2 in 1 month. I had been trying to move from a 2 to a 3 for the next 9 yrs. the programs for this advancement kept changing. Also your Supervisors would change, and often weren't willing to assist with your advancement.
Pros
Work from home positions
Cons
low pay little room for advancement
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4.0
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Fun, great coworkers, fast paced
Member Service Representative III (Current Employee) –  Santa Ana, CAFebruary 10, 2018
Fast paced at times, great co-workers and ability to help people. Great benefits from part timers to full times. Will cover your costs completely with nothing coming out of check. Amazing.
Pros
Great Managers
Cons
Part time to start
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4.0
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Great company
Account Services Representative (Former Employee) –  Tustin, CAJanuary 15, 2018
Lacks Skillful management '
Overall company is great in benefits and pay
Needs to have better training of staff and more intellectual skillful managers.
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5.0
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Working at SchoolsFirst
IT Staff (Former Employee) –  Tustin, CAJanuary 2, 2018
SchoolsFirst is currently an organization in the midst of a transformation. There is a lot of growth and the work is interesting and challenging because of the need to learn new technologies. Recommended for people looking for new challenges.
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5.0
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Great organization
Member Service Representative (Current Employee) –  Cypress, CADecember 1, 2017
Great organization to work for with really good benefits. The job is pretty fast paced. Management teams super helpful so many great resources to grow within the company
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3.0
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Most enjoyable part of the job
Sr. Recruiter (Former Employee) –  Santa Ana, CASeptember 27, 2017
At SchoolsFirst FCU I worked with an amazing team of people and a fantastic recruitment manager. He did a great job of keeping the team motivated while we were dealing with high volumes of recruitment.
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5.0
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Great
Division Project Manager (Former Employee) –  Santa Ana, CASeptember 25, 2017
Great place to work and great culture. The leadership does what it says and they do a great job of onboarding new hires. It really helps you to feel a part of the company/family.
Pros
They do what they say
Cons
Not early adopters
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5.0
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Amazing benefits and competitive salary
Internal Service Specialist (Current Employee) –  Santa Ana, CASeptember 20, 2017
Member service oriented - able to perform job well, good benefits, care for employees, always about the Member, different shifts to work, known in the industry
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5.0
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Great place to work.
Consumer Loan Processor (Former Employee) –  Tustin, CAJuly 31, 2017
I was with the company for over 22 years, through mergers and name changes. If a relocation of my wife's job didn't mean leaving the state, I would still be with this company.
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4.0
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Great perks and great benefits.
Service Delivery Representative I (Former Employee) –  Tustin, CAApril 13, 2017
Provided quality training and support. However, it's too stressful in the call centers since you do not have a short break between call. Also, you are expected to exceed department overall score at all times.
Pros
great benefits and incentives
Cons
too stressful at call centers
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4.0
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Good place
IT Service Desk Technician (Contractor) (Former Employee) –  Tustin, CANovember 30, 2016
As far as perks, SchoolsFirst is a good place to work as they treat their employees very well. They are very well with their customer service and the CEO is very good in rewarding the employees.
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5.0
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The best job I've ever had!!
Membership Development Officer (Former Employee) –  Santa Ana, CANovember 9, 2016
This is a company were all employees truly feel valued. All the empoyees have huge hearts. VP's know you by name. You can approach your managment team about anything. Tons of opportunity to grow within the company. Awesome salaries. 100% benefits paid in full by the company for you and your family ( and they're great/top of the line benefits). If I didn't move out of state, I would still be working there.
Pros
100% benefits paid for you and family
Cons
None
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5.0
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Great institution
Membership Development Officer (Former Employee) –  Tustin, CAOctober 20, 2016
In the branch, the day to day activity is just like working at any bank. The nice part is that credit unions want to help the "average Joe" so typically those you come in contact with are good working folks.
Pros
Happy Members make for a happy day
Cons
Glass ceiling
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4.0
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Busy organization with great benefits.
Senior Consumer Loan Officer, Underwriting (Former Employee) –  Tustin, CAOctober 20, 2016
Membership driven organization. Good place to work with excellent benefits. Strive on providing excellent service. My job was fast pace, high demand for quick loan decisions which was worth it with the great medical benefits.
Pros
Benefits
Cons
Work life balance
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3.0
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Pretty decent place to work
service delivery rep (Current Employee) –  CaliforniaSeptember 30, 2016
Best part is the benefits! Something really great that sets them apart are the great benefits they offer . Wish there was more of an advancement for other departments.
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5.0
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#1 customer service
teller (Former Employee) –  Santa Ana, CASeptember 27, 2016
This place offered not only its Members but its team members full support and genuine cared about them. I felt very valued and empowered in my position.
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5.0
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Great Co-workers
Member Services Representative (Former Employee) –  Mission Viejo, CAAugust 23, 2016
I would work here full-time if I didn't love working at a school district so much. They make you feel so welcomed and they help you when you don't understand something.
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