Front Office Manager (Former Employee) – Dallas, TX – February 20, 2019
Embassy suites Dallas market center is managed by this company. They will not put any money into the hotel or invest in management development. This is one of the worst hospitality companies and hotel in my career. I regret joining the team because it NOT a team.
Food and beverage handler (Current Employee) – Colorado – February 8, 2019
This "corporation" hides behind a "task force" gm who arrives during changes of management... Does nothing more than build himself up with stories of his "credentials" and success. Nothing changes.. nothing improves... And the names of your gm changes as often as the day. They repeatedly let you know that EVERYONE is replaceable. Furthermore if an associate dare to ever file grievance with corporate you will find yourself out of a job at their first chance. They do not uphold anything they say they do in the employee handbook... They don't care about hospitality .. They don't care about guests or reward members... They definitely don't care about employees . What do they care about? Money in their pockets regardless of the horrible decline their properties are in. The people who allow them to use their brand should alerted to the shameful way this company does not uphold their standards.
Sales Manager (Former Employee) – Berkeley, CA – February 7, 2019
I have never worked at property that fell so completely apart under new management. Regional management is a knee jerk sh%t show. They are awful beyond description. Last minute reports or projects with no offer of assistance.
Executive Housekeeping Manager (Former Employee) – Little Rock, AR – February 6, 2019
I joined the team on Sept 4th through LTD HOSPITALITY GROUP on Nov 1 we was bought by Schulte. So I've only been under them for about 5 weeks . When my mother passed unexpectedly on Dec 10th. I was told i only had 18hours PTO and 3 bereavement days. This sucked for me big time because my mom passed on a early Monday morning. I returned back to work on that Saturday. Was told to give a resignation letter. I did as i was asked. My name and career means everything to me. My last day was Dec 21st. I'm still waiting to find out if i can return. Overall i liked our Task Force GM he wants to help everyone grow at least thats what he said. He came to us maybe on the second week of November. I will definitely say that even though my journey with the company was short lived. Because i was not able to return after taking my days to take care of my mother's affairs. I was told they had found a replacement. Yet everyday a month later i still see my postion online for hire. I come to figure out that the only reason the company didn't sympathise with my needs and mothers death has to be because of the pay that the previous company was paying me. It was quite generous and i was worth every dime. Schulte oblivious has another agenda. My team adored me and respected me. I built a solid team. Hopefully in my future if its ment for me to grow with this company i will be given another chance. The company is growing at a fast pace...But they need to remember people have lives. Even the best employees will go through unexpected life changes. Their support would be greatly appreciated..Lost my jobmore... and my mommy.less
General Manager (Former Employee) – Denver, CO – January 26, 2019
The non-leadership starts at the top with CEO and COO and trickles down to the horrendous corporate leadership that has no idea what is happening on the front lines. They offer no support until they feel it's time to come clean house of managers to ensure ownership that it wasn't their fault. So many better management companies out there that have a vision and corporate culture that can be easily seen on the front lines of the hourly team members. Find those.
Front Desk Receptionist (Former Employee) – Millbrae, CA – January 2, 2019
I work at the Westin SFO Airport and Schulte bought us in Feb 2018. I can tell this was an unorganized company the day they introduced themselves to us. We had people quit faster than ever before because of all the changes they had. Health Insurance was ridiculously high and they made a lot of cut backs since they are super cheap. We can NEVER have a steady team because nobody likes it here. Our managers who are over worked quit all the time same as the other employees. We are consistently short staffed and they try to over work us. They have to hire task force (temporary management) to work this place and they are LAZY. They will try and give you management work to do when it is not in our job description. This company doesn't care about its employees. All it cares about is making money and trying to expand its "NAME" to the West Coast. This is the worst place to work for. DO NOT WASTE YOUR TIME ON THIS PLACE.
Controller\Human Resource (Current Employee) – New Orleans, LA – December 7, 2018
I have worked for Schulte for 3 months. The Benefits are super expensive and no coverage. there is hardly any support from Schulte. The GM quit and we have a task force GM and now we have a little support. When we have questions we call, leave messages, & send emails and most times we don't get it resolved. I'm hoping things get better because employees keep leaving.
Very poor management even higher ups do not care about you or any problems as long as money is coming in. Housekeeping management is a joke
Housekeeping (Current Employee) – Des Moines, IA – December 1, 2018
Managers do nothing but gossip and yell and cuss at workers. Everyone is over worked and under payed. Management will not come to you in person but instead will text you if they have a problem. Co workers are amazing job isn’t too bad minus the fact there’s only 5 total house keepers.
Management, Over worked, no respect for the workers
Used to care about their people, now only care about money
General Manager (Former Employee) – United States – November 28, 2018
They used to really care about their people. Now they're growing their portfolio rather quickly. Their people no longer matter and it's all about how much money can be made. They are loosing good people at record speed these days, yet don't seem to care. Everyone is replaceable to them. It's very sad...
Great pay and benefits
Long hours, poor executive management, lack of compassion, no internal advancement
Cook (Current Employee) – Columbus, OH – May 12, 2018
Don’t work for this company. It’s horrible. If you are a cook you will get no break unless you smoke. There aren’t enough cooks to take a day off. High stress. Low pay. Cooks are over worked, expected to do always do more with less.
Decent amount of PTO.
No promotions, poor pay, poor management, high stress, no breaks for cooks, not enough cooks to take a day off
a company that is growing faster than can be managed
Corporate Accounting Specialist (Former Employee) – Louisville, KY – August 4, 2017
A typical work day was very busy. I learned a lot and was given great opportunities to learn duties outside of my position, although it was short lived. Poorly managed with a lack of communication. your usually the last to know about something when you should be the first to know something. The work place culture is them and us, although it was not always this way. As the company expanded and more executives were hired it became the good ole boys club. The hardest part of the job was the poor benefit compensation, no paid holidays and very little employee recognition and the constant turnover that created low morale and a tense stressful work environment. The best part of the job was that I did meet a lot of great people that I still remain in contact with.
General Manager (Current Employee) – Oklahoma – September 7, 2016
The company is wonderful and very supportive of their employees. They want to see us succeed and help us to do so. There's room to advance and they often promote from within. Our benefits are some of the best I've seen in this industry. I feel very fortunate to have a career with such a great company!
This is by far the worst company that I have worked for in my entire career. They come off in the beginning as a good company but soon you realize that there is no communication within the corporate office and the employees are treated as if they are nothing. They really don't have it together and I am shocked that any owner would allow them to manage a property