AR Specialist (Current Employee) – Dallas, TX 75206 – April 30, 2018
There is a high turnover rate across the Dallas office. Management does not know how to work the accounts nor the insurance rules so getting help is impossible. Taxonomy, NPI claim logic issues couae most account ts to be written off for timely filing. Pay is good but not worth the stress. Have been here over a year and we have mixed desks 6 times and views have been changed 10 times.
Coding Specialist II (Former Employee) – Fort Myers, FL – April 18, 2018
I was a remote coder for this company. The hardest part for me was trying to learn their systems along with the various types of medical documentation formats. Trying to decipher what was acceptable when everyday the site assignment was changed. I felt that there was not accurate time to learn one site along with all the other pieces of information we needed to document. Having to search past agenda's for site documentation was very time consuming also. Of course the most enjoyable part is that is was a remote position which provided a little flexibility in my schedule. We were able to schedule our own hours.
Customer Service Manager (Former Employee) – Fort Myers, FL – March 3, 2018
I enjoyed working for the company for many years with Emergency Consultants. The company merged with Schumacher and the Ft Myers office ending up with reductions in workforce. However, I would have continued to work for them if opportunities became available without relocating to another state.
Image Support specialist (Former Employee) – Lafayette, LA – March 1, 2018
This was a very hostile place to work. You had to constantly watch your back and walk around on eggshells. We would be told in staff meetings that we are replaceable. Just a very stressful place to work.
Patient Service Representative (Former Employee) – Dallas, TX – February 23, 2018
It starts with management with drama and mess. They don't care about you all that want from you is to collect money. They try to sale you the job by saying its customer service. Patient do not want to pay you have to beg and offer discounts to obtain payment. You have a goal of 20,000 to make. This is a collection job. If collection works for you then this will be the perfect place as long as you don't talk to others.
Patient Contact Center Representative (Current Employee) – Dallas, TX – February 19, 2018
A typical day begins with a friendly team welcoming which allows the day to get started with a positive vibe. The management team takes the time to greet all members on the contact floor which helps place the work environment in a positive mood. Everyone tries to respect each other's workspace. The most enjoyable part of the job is being able to offer our customers options to help them maintain a positive status
Customer Service (Former Employee) – Dallas, TX – January 19, 2018
Very stressful job, micromanaged by sups and managers. Not team oriented low moral for company. Lots of drama and mess. Need whole new management to boost moral, and make this an enjoyable work environment for all employees.
Vice President Finance (Former Employee) – Lafayette, LA – January 10, 2018
Oversight responsivity of 80 revenue management personnel in 2 locations; Dallas Texas and Lafayette Louisiana. Also with the Board of Directors to secure cash advances on outstanding account receivable balances.