Scottish Water Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good
Drainage Engineer (Current Employee) –  Stornoway, Eilean SiarFebruary 9, 2018
Great place to work

Good money good conditions
Flexible working time
Plenty training
Out door working
Great for some one with a career motivated life
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent place to work
Admin/Customer Service Advisor (Former Employee) –  Edinburgh, ukJanuary 29, 2018
I worked within the Wholesale Service Desk, Busy environment with on going training and a great support system from colleagues and management. Excellent team and I only left as went overseas, I would still be there if I did not move, best place I have ever worked
Pros
Great staff
Cons
none
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Sewage treatment operator/pump engineer (Former Employee) –  Dumfries and GallowayJanuary 9, 2018
Great company to work For, always something to learn about.
Great pension and perks.
Always willing to help the right candidates.
Can be a messy job
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A good employer
Administrator (Former Employee) –  Glasgow, GlasgowDecember 1, 2017
I was employed by Scottish Water at their Balmore Road office for around six months on a short-term contract.
The staff and management were really good and there was an excellent focus on openness and communication.
Although there was clearly a hierarchal structure in place, it didn't feel like there was an obvious divide. It's on of the most open and positive places I have worked.
Pros
Good staff and management, good on site facilities, good opportunities
Was this review helpful?Yes 3No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A good place to work.
Programme Planning Consultant / Senior Planner (Former Employee) –  Edinburgh, City of EdinburghOctober 16, 2017
A very professional environment with very focused and results driven programme teams. Pleasant offices (Some currently undergoing modernisation). Good facilities and staff are well looked after.
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Typical large employer
Design Lead (Former Employee) –  Glasgow, GlasgowSeptember 27, 2017
Scottish Water is a stereotypical large employer with a blend of faults and commendations. Faceless names can often make decisions that impact staff without consultation, but the benefits are good.
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Senior Quantity Surveyor (Former Employee) –  Edinburgh, City of EdinburghAugust 2, 2017
Scottish Water is a proactive company and whilst working there I gained a lot of experience with different challenges each day. With friendly colleagues and a good support network I believe the workplace culture at Scottish Water is very good.
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
hd
Work Experience Placement (Former Employee) –  edinburghJuly 24, 2017
Loved it everyone was really nice and welcoming. The placement wass very east to set up and had a range of different things to do so I got to try out lots of things at the businesss
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good company to work for
Cost Analyst (Former Employee) –  GlasgowJune 30, 2017
Good company to work for, good colleagues - enjoyed my time with the company - good chances to advance within the organisation. Gave me more experience of thinking on my feet.
Was this review helpful?Yes 1No 2Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very quite but very comfotrtable atmosphere
Senior Estimator (Current Employee) –  Stepps, GlasgowMay 3, 2017
Live in Aberdeenshire, job based in Glasgow, therefore No travel expenses, accommodation or subsistence costs paid for !! Using 1/2 my monthly salary to pay for this, so a tad peeved at this as you can imagine. However, enjoy the work, nice people, nice office etc.
Cons
No travel expenses, accommodation or subsistence costs paid for
Was this review helpful?YesNo 4Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Many Opportunities
Risk Technician (Current Employee) –  Glasgow, GlasgowApril 21, 2017
Many opportunities to move within company. Scottish Water's contact centre is a good place to work. The management are well organised and co-workers are generally very helpful.
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Shockingly poor management
Maintenance Department (Former Employee) –  GlasgowApril 16, 2017
This was once a great place to work but too much management incompetence has created an environment where nobody really knows what's going on during day to day operations creating a lot of wasted time and effort. Under qualified staff being promoted into positions of responsibility with no formal training or assessments then being forced into making terrible personnel/strategic decisions enforced on them by upper management. Many people are over worked and severely underpaid for what they do and on the flip side of that many are overpaid for doing next to nothing. General workers are nice people who try hard but their hands are tied by management who seem committed to grinding them down to do as they wish, not that nice a place to work anymore.
Pros
Some T&C's, annual leave
Cons
Management tactics, low pay, lack of training
Was this review helpful?Yes 13No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dependant on the management of the department
Former lab assistant (Former Employee) –  HighlandsApril 1, 2017
Very high management to staff ratio over worked staff poor manager participation excellent staff interaction with each other banding with each other against the bullying and mistreatment sceintist tidied services one of the dirtiest places I have ever seen
The benefits are the sick pay the pension and home times and the actual workforce future development and progression dependant on which manager you know
Pros
Pension and sick pay
Cons
Managerial bullying
Was this review helpful?Yes 7No 3Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Abysmal
Administrator (Former Employee) –  Glasgow, GlasgowFebruary 25, 2017
Not a good enviroment to be at all. Worked in admin but was more like a call centre with some really bad telephone calls that came through constantly through the day.
Dont expect proper training as they are so over worked no one has time to train you so you basically have to wing your way through the day. Or ask someone whon is also winging it as they have never recieved proper training.
Systems are so outdated and slow to the point of causing total frustration when workload was so high. Constant turnover of staff and constantly having to work from home including weekends to catch up with work.
Very stressful place to work !!!
Was this review helpful?Yes 15No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible environment
Administration Assistant (Former Employee) –  Glastonbury, SomersetFebruary 20, 2017
Shocking place to work.
They do not treat agency staff the same as SW employees at all. There is a lot of favouritism from team leaders.
I worked within the logistics team, admin.
Working in this team is like a mini call centre despite them telling you that is not what this team is.
The staff turnover is horrendous, people coming and going every week near enough. It is a very negative environment, there is no training set in place for employees, some of the staff that have been in the office for a long period of time can be very down grading. Not a good place to work, make you feel like your just another person in the world, they do not value their employees at all. No matter how much you help out, it is never appreciated.
Cons
Everything
Was this review helpful?Yes 11NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ok
Team Leader (Current Employee) –  ScotlandNovember 16, 2016
Good work life balance, but a lack of salary and ability to move once you are at top of the band.

Management need to think more and be open to new ideas
Was this review helpful?Yes 10NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Friendly workplace with good managment
Customer Service Advisor (Current Employee) –  EdinburghOctober 27, 2016
Scottish Water's contact centre is a good place to work. The management are well organised and co-workers are generally very helpful. Many different roles within here, doing either phones, social media, emails or scheduling.
Cons
Open 24 hours
Was this review helpful?Yes 5No 5Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Large organisation with excellent values
Business Development (Former Employee) –  StirlingAugust 19, 2016
Dynamic and engaging workplace with friendly staff. Good developer of people and a proactive approach to creating a positive work environment. Very interesting portfolio of work with the largest companies in the country. Satisfaction gained from being able to help many people through provision of business solutions and tailored project delivery.
Pros
Flexible working
Was this review helpful?Yes 1No 6Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun Workplace
Director (Former Employee) –  EdinburghJune 19, 2016
Very enjoyable and informative workplace. Very good work experience. I learned lots about security and what a working day routine is like.
Was this review helpful?Yes 2No 7Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
DWQR Governance Analyst (Current Employee) –  ScotlandMay 31, 2016
however not relevant for an Australia site, I'm leaving the post because I'm leaving Scotland.

my day is flexible because this is a requirement of thejob. I could be collating information, providing training on apps, updating documentation, attending meetings.
Pros
great employee benefits
Cons
none
Was this review helpful?Yes 1No 5Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Scottish Water. Our community is ready to answer.

Ask a Question

Overall rating

3.8
Based on 36 reviews
516
49
33
22
16

Ratings by category

3.9Work/Life Balance
3.5Compensation/Benefits
3.6Job Security/Advancement
3.5Management
3.6Culture