Productive and exciting workplace
Customer Service Rep. (Former Employee) – Memphis, TN – August 27, 2016
Duties included processing new and modified reservations over the phone and in person via computer terminal. Weigh, process and assist with loading and unloading of passenger baggage. Greet passengers for incoming and outgoing flights. Check in passengers and planes. Clean interior aircraft cabins as needed. Provide general information and customer service. Duties also included maintaining terminal facility and equipment so as to ensure a neat, clean, safe and efficient operating environment and passenger terminal. Process and complete cargo bills as appropriate. Reserve ground transportation per station procedures. Create manifest for pilots as needed. I also documented the airplanes’ on and off times, and following appropriate weight and balance procedures.