What is it like to work at Sears Hometown & Outlet Stores?
Building rapport, and working to achieve the daily goal
Written by Sales Lead (Current Employee) from Silver Spring, MD on June 16, 2018
My typical day at work is to work to make all my customers happy by providing excellent customer service to every customer. The hardest part of the job is to make a very angry customer happy again with the service of the company. So my duty as a sales lead is to work to ensure that everything is done to ensure that that customer is happy again and build - more... a relationship with them again. The workplace culture tend to be a team based work where the daily goal depend on the team effort each day. The most enjoyable part of the job is accomplishing the daily goal. I have learned that every customer's ... - less