Building rapport, and working to achieve the daily goal
Sales Lead (Current Employee) – Silver Spring, MD – June 16, 2018
My typical day at work is to work to make all my customers happy by providing excellent customer service to every customer. The hardest part of the job is to make a very angry customer happy again with the service of the company. So my duty as a sales lead is to work to ensure that everything is done to ensure that that customer is happy again and build a relationship with them again. The workplace culture tend to be a team based work where the daily goal depend on the team effort each day. The most enjoyable part of the job is accomplishing the daily goal. I have learned that every customer's experience affects the reputation of the store and that's why its important to always ensure that customers leave the store happy. eg, if a customer is upset or happy with our services, there is a survey online that customers can express their experiences at the store and that comment can negatively or positively affect the store's reputation.
Customer Service Representative (Former Employee) – Hoffman Estates – June 19, 2019
I can’t stress enough on how very unorganized it is. The manager has no communication skills and talks about their own employees behind their back to other employees. Very childish and expects others to do managements jobs with short notice. Would never recommend to anyone. Also there’s personal relationships between management that makes it unprofessional and uncomfortable to the employees.
Sales Associate (Former Employee) – West Memphis, AR – June 15, 2019
The work place was great due to constantly dealing with customers. The manager worked with all of my Navy stuff. She was respectful and understanding. The hardest part of the job was to try to get a looking customer to buy an appliance the same day.
Sales Associate (Former Employee) – Bolivar, MO – June 5, 2019
A typical day work consisted of customer service, talking to coworkers, and sitting majority of the day. What I have learned is that I actually enjoy interacting with the customers. Management was great! Loved working for two store managers...best guys I've ever worked for. Workplace culture was good. The hardest part of the job was signing the tools. The most enjoyable part of the job was working with my coworkers and interacting with customers.
clerk, delivery man (Former Employee) – Homer, LA – June 5, 2019
Not worth the time nor effort put into the company. Only viable when you have another job and you only need this one so you can have spending money. There is no commission what so ever and there is no training at all. No benefits nor 401K.
poor management, lack of skill practice, no training assessment, no pay-raises, no career advancement, no benefits at all, lowest wages, no background checks
Salesperson and Cashier (Former Employee) – Opelousas, LA 70570 – May 27, 2019
I usually had to help customers in the store and make sells. On delivery days I loaded the truck, and delivered items to the customers homes. I had to clean the store daily. I communicated with customers daily and tried to offer the best deals we could. I learned how to communicate better with people from different backgrounds. I enjoyed making sells and deliveries. The hardest part of the job was dealing with people who did not get the type of price they expected and trying to make them happy.
Some days were slow, so we were able to get more done
Retail Sales Associate (Former Employee) – Shoreline, WA – May 15, 2019
Unfair pay for the amount of work expected. They can’t seem to hire anyone ever. But when they do they end up leaving quick. This location always has new management. Short staffed constantly or people just no show. Not a job for someone who has bills. Maybe more for students looking for extra cash.
Being brought into a company that needs help with all ends of the spectrum of retail.. If you are gonna have Add-On insurance then you need to compensate the employees. The worst was is never getting paid on time, I loved who I worked with and wouldn’t trade them for anything but this company is going to be like it’s parent company... Bankrupt!
great manager.time off when needed if your reasonable and are willing to help them out when need be too
Warehouse Manager (Former Employee) – Farmington, ME – April 16, 2019
everyone who knows how to do a good job and does a good job will do just fine. no wiggle room for lazy people.good workers will do just fine.break when you need to but get your work done and do whats expected of you.lazy people need not apply. work is busy but not excessive.day goes by just right
support, occational free lunch, advance all u want if u make the effort to learn
Installation Technician (Former Employee) – Litchfield, IL – April 15, 2019
While working for this store my partner and I would put in very long hours and did not get compensated for the overtime. Also was a big lack in comunication on deliveries and jobs to be done. We were let go with no reason or communication as to what was going on.
Service Control Associate (Current Employee) – Kansas City, MO – April 15, 2019
Work is always slow. Employees are underpaid. Not really any good benefits available. No future, and no recognition. It barely pays the bills but it works for now. A lot of hours cut due to the slow work flow.