Cashier (Former Employee) – Sterling, VA – April 10, 2018
it was okay but it was pretty bad pay but dont expect to get alot of hours and getting time off is a struggle. its not very easy to use the system that they offer to put in those requests and its only available instore
While working at sears, I had the most amazing experience. I’ve learned skills beneficial for me for years to come. I’ve made friends and even kept valuable customers as friends while employed with sears.
Stock room Associate (Former Employee) – White Plains, NY – September 23, 2018
The job was very competitive and fast paced. Half the day is spent unloading merchandise and receiving orders for customers and pick up. I would recommend this job if you have no work experience at all.
Customer Service Associate (Former Employee) – Rockaway, NJ – September 23, 2018
Responsible for assisting customers with their catalog orders Handled customer inquiries, complaints and resolved issues Prepared sales reconciliation and daily activity reports Assist Office Manager & catalog department
Store Manager (Former Employee) – Nashua, nh – September 23, 2018
The culture of upper management was very negative. They excepted more than could be accomplished with the amount of labor that was provided. They changed from s customer focused business to being driven to cut costs at any cost. Even losing customers who were dedicated to Sears.
too much negativity didnt make you want to work hard
Pretty productive while also fun enough to have a balance.
Sales Associate (Former Employee) – Peabody, MA – September 23, 2018
The work experience is good but the only thing bad were the managers which were lazy and always commanded the employees to do everything. There were a lot of hard working people taken advantage of by the store managers.
Customer Service Representative (Former Employee) – Chattanooga, TN – September 22, 2018
Helped the customers with various issues, lost cards, payments, credit checks, and billing. able to work with a diversified culture, how to be pleasing and courteous, My supervisor was super nice and informative, The office as warm and inviting, the people great and generous to work with. the hardest part was not having a set schedule. the nicest thing was not every day was not the same, there was something new to look forward to
The worse job I e ever had. No raises, management never did anything but gossip about other employees, no chance for advancement. I almost didn't get hired because my little sister worked there years before me and the store manager at the time didn't like her so she delayed my application for months.
Cashier/Customer Service (Former Employee) – Knoxville, TN – September 22, 2018
They really push getting credit applications to the point of rudeness. Cashier is expected to get a certain number of credit apps. per day. You are told not to take no for an answer. personally i think this is being rude. Manager at my store was not a good one at all.
Store Support Associate (Former Employee) – Citrus Heights, CA – September 21, 2018
Bad pay, incompetent management, management made us do things not in our job title/ we were not trained to do, no room for advancement ever, and did not get a single pay raise in the 4 years i worked for them. The only good part about working there were that my fellow coworkers were understanding and helpful.
It was a steady job
Bad pay, stressful, bad management, no advancement, no raises
The store failed due to poor management. With the arrival of the store manager, they chose to take on the duties of all the department managers and would not delegate tasks down the chain of command. As the store started to decline and departments began to turn to anarchy employees were forced to resign as scheduling was incorrect and staff became short.
Part sales specialist (Current Employee) – United States – September 20, 2018
The Tucson call center is very employee oriented, everything is there to help you earn. The management staff was almost all on the call floor when they started they are fun and respectful and they do whatever they can to help you succeed and at the end of the day it feels good helping people and advancing personally.
Almost no dress code
A lot of sitting and the 6 week class has tons of info.