Sears Employee Review

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Productive Workplace
MCA (Former Employee) –  Lake Grove, NYJuly 25, 2014
The job was pretty good. But as the holiday season ended so did my hours.
Pros
long breaks, always rewarded for good work.
Cons
Not enough hours, low pay.
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An OK place to work and build experience in customer service and Sales
Representative (Former Employee) –  AlabamaJune 17, 2018
A typical day at work was clocking in and getting available to receive incoming calls from customers. Helping customers find products that they were in need of and giving them the needed information to convince them to purchase the product.

The hardest part of the job is when you have customers who have located the product for a lower price and you are unable to give a discount to secure the sale or having customers with unrealistic expectations and then having management with the same unrealistic expectations from the other side.
Pros
It's a job and you get to gain experience that actually serves you in other areas
Cons
low chance for advancement and low compensation
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Review
Customer Service Associate (Former Employee) –  Jefferson Valley, NYJune 17, 2018
This job was a lot a fun to work for. It was seasonal however and when spring and summer came my income dropped down to 6 dollars an hour. In winter I averaged 15 dollars an hour.
Pros
Easy fun job
Cons
Lack of income
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Overall rating

3.4
Based on 23,728 reviews
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Ratings by category

3.4Work/Life Balance
2.9Compensation/Benefits
2.9Job Security/Advancement
3.1Management
3.2Culture

Diversity score

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49out of 100

The Diversity Score tracks how positively diverse employees rate their experience at Sears.