Customer Service Representative/Sales (Former Employee) – San Antonio, TX – June 23, 2019
Just not worth it. Take a few bucks less an hour and work somewhere else. The managers try their best, but not all of them are the best or nicest. Coworkers vary as it is a very odd melting pot of people. Upper brass is god awful and with the company failing it was just more rules and regulations and scripting and it sucks your soul. Constant mandtory overtime followed by begging people to go home when call volume plummets. Not worth it.
A good place to learn the customer service skills in a real world environment and to better identify my career goals to maximize my quality of life. Provided another skillset for me to have in my toolbox.
I was eventually laid off from my position at Sears Holdings after almost twelve years with no severance pay. The management Executives seem to enjoy the "competitive" environment of their staff when what was really happening is they were encouraging employees to undermine or sabotage their coworkers efforts, projects and confidence just to see how far one is willing to go to make an extra forty cents an hour.
Sales Associate & Customer Service (Former Employee) – Miami, FL – June 22, 2019
An excellent opportunity to be a part of the team for this company. Great Employees, Customers, Management is the best, learned from the best here! I loved working here, gained experience, good environment, and excellent training materials.
Apparel sales floor lead (Former Employee) – Las Vegas, NV – June 21, 2019
Loved working there, very easy and hard to mess up. Hired a new manager who was not good at her job. Would not let me sit down even though I had back problems. Tried to get me in trouble every chance she got so I left
Operations Manager/Specialist (Former Employee) – San Bernardino, CA – June 21, 2019
An excellent opportunity to be a part of the team for this company . Great Employees, Customers , Management is the best, learned from the best here! I loved working here , gained experience , good environment and excellent training materials.
• My duties were to assist customers with picking up their orders, to assist customers with loading merchandise, unload the trucks and assist with pricing merchandise and staging the floor. • I also was responsible for maintaining a clean and orderly warehouse.
Good place to work bad situations and really bad upper management..
Area Manager (Current Employee) – Morrisville, pa – June 21, 2019
Sears has done a great deal for my career. But there are also many downsides to working for them as mngt. Toxic higher up leadership make very uninformed decisions. Lacking and outdated technology makes jobs more difficult than need to be . And lack of training associates and managers alike make success difficult..