Securitas Critical Infrastructure Services Employee Reviews

Found 199 reviews matching the search See all 200 reviews
Sort by: Helpfulness | Rating | Date
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ok company and somewhat fruitful at times.
Security Guard/Assistant Supervisor (Current Employee) –  Phoenix,AzNovember 3, 2018
Its been an ok company to work for. At times the communication is sometimes ok. There are times you do not get recognition. People are sometimes lazy and others give 125% to help out when there is a staff shortage.
Pros
Flexible schedule
Cons
Communication
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Training is poor administered
Top Secret Background Investigator (Former Employee) –  Herndon, VA 20171November 1, 2018
They have poor training skills, they only overwhelmed you with so much information instead of teaching piece by piece. First week of training is over the phone. They send the materials without giving you enough time to review everything before you start the training. All the material they sent was supposed to be for about 38-40 hours of work but its takes a lot more than that. Teaching material was very unorganized.
Pros
Mile reimbursement
Cons
Poor training
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Be prepared to be overworked, lacking help, and hassled over nonsensical issues. Be forewarned!
Investigator (Current Employee) –  USAOctober 26, 2018
The job starts off fine when you are finally on your own however the training is minimal and not very comprehensive. It's easy to see that this is all to save the company money. The bottom line for their profit is definitely more important than having well trained Investigators operating out there.

As soon as you hit the streets, be prepared to be overworked and undercompensated. One error on your reports of any type, and you get your report sent back to you with an included inflated list of items that each Case Review Officer will nitpick differently. It is impossible to appease every Case Review Officer so the best you can do is just hope that you have all the information you need for each case. It is also impossible to find immediate help while you are out in the field because every time you try to call the field help team, they are unavailable and understaffed. They are very helpful when you can get a hold of them, however expect this to be rare. They are a pleasure to work with otherwise. Same issues apply to Case Review Officers and management, can be extremely difficult to get a hold of anybody!

I really hope this review can at least steer any prospective Investigator clear to avoid this company or any Federal contractor for that matter. Trust me, it's a thankless job and you are better off looking for an entry into the Federal system to be an actual NBIB Special Agent as you would be doing the same exact work with much less of the whole "company man/woman" vibe you get from management at this contractor. Plus as a Fed, you get a government vehicle and
  more... not have to plow your own vehicle into the ground because this company consistently breaks its own rules of each Investigator working their own 50 mile radius. Avoid this company or any Federal contractor for this type of work; you are only as valuable as your last month's numbers, if that! Quality is pushed over and over by management, however unrealistic with the quantity of cases that are slinged to you. Expect to be working long extra hours outside of the 40-hour work week if you plan on making each ACD.

Miss a few of the artificial due dates and consider your job already on the line. Essentially case assigners can push as many cases that they want to you, and you just sit there "embracing the suck", please excuse my language but that's the best description of the situation.

Beware of the 1-year mandatory stay time because of your security clearance costs. If you leave before the year ends, you have to pay the company back $$$. If you do your own research across the web, you will see that there are many other Investigators that share the same view of what the Federal contracting game really is as it pertains to background investigations. It's clear to see that this is one of those jobs that started out as a great thing across the board, but turned to ilk as time went on with the continuing introduction of new rules and policies, and also with greedy company desires to appease their customers and mass profit off of their employees' hard fought stress, sweat, and tears.

If after all that, you still have your heart set on doing this work, just make sure to use it as a resume builder because the job sounds much more prestigious than it truly is, find something better as soon as you can leave.

Again, I hope this review is "real" enough for all to see. Take it from somebody already in the trenches. Bottom line, they do not care about you AT ALL. Survive your 1-year, then get the h#$% out!
  less
Pros
Freedom to execute each day's plan, it's also possible to meet interesting people time to time, not much else.
Cons
Case assigners send you priority cases at any time on top of what you already have causing overload, the job is basically a stick without a carrot at the end, the more work you do, prepare for them to expect more and more with nobody to help you as time goes on, constant software/hardware issues, forget about trusting co-workers with the environment they have created, there is not enough communication with management.
Was this review helpful?Yes 2NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Avoid at all cost
Security Officer (Former Employee) –  Norwich, CTOctober 21, 2018
Stupid supervisors. Low wages. It took forever to get hired. Working hours changed every week. Couldn't retain enough officers. Always over time. Bad working environment.
Pros
None
Cons
A bunch
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company to work for, management cares about their employees.
Shift Supervisor (Former Employee) –  Burnsville, MNOctober 2, 2018
Had a great period of employment with them. They are very structured, organized and show their employees lots of appreciation. They have job advancement opportunity to move up and always stay with in the organization.
Pros
Work Schedule, Management and Pay.
Cons
Benefits.
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Management is a joke
I'd rather not say (Current Employee) –  I'd rather not sayOctober 1, 2018
I've worked in an office setting for approximately 25 years, and I've never worked for a company where management is so under-qualified for their roles. Staff is rarely recognized for a job well done or listened to when issues arise and solutions are presented. Middle management is not held accountable, and the blame-game runs rampant. Morale is low but staff still works hard, yet it's never good enough.
Pros
Pay is Decent
Cons
Lack of training for management positions, employees treated poorly
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work.
Customer Service Support (Former Employee) –  Dominguez, CASeptember 14, 2018
Working for SCIS was a little stressful for communications was never consistent however the clients I was working with helped with how they treated contractors not as black sheep. Made coming to work enjoyable. I learned a lot working with SCIS.
Was this review helpful?Yes 1No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Pittsburgh location upper management extemely POOR!
Security Officer (Former Employee) –  Pittsburgh, PASeptember 12, 2018
I was hired at Pittsburgh. I then gave my notice to my other job. Never received a call nor direction about contacting my field supervisor. Several other hirees went through the same efforts. No explanation or given field supervisors telephone numbers. Wrong field supervisors numbers. Do not leave your job for sure! Give them your off days only.
I had to call continually to get oriented. Confused, non-caring management. Just at the job to get paid. The pay varied to your location. The field supervisors are caring and good if you do find a site.
I do NOT recommend this Pittsburgh office for ANY form of a job especially security. Go to another company who offers overtime NOT mandatory if you want it. You will be broke at this company does not give overtime and the hourly pay is not enough to live on in Pittsburgh. Never be late, and you can not take off in the first 90 days.

There are more companies who do care about their employees and have enough staff for call-ins. Note, I have never wrote a bad review for a company in many years of work history. This location is just very poorly managed. Especially the Human Resources. But, be forewarned DO NOT go to this company Pittsburgh location. You will be broke and I am sure the Securitas company is unaware of their activity. I found a much better company. Security itself is a nice job, low stress. Good luck.
Pros
Nice Sites
Cons
Extremely POOR UPPER management
Was this review helpful?Yes 2No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It is clam place to work just low on staff
Government Security Officer (Current Employee) –  Norcross, GASeptember 11, 2018
Low on staff
Some supervisors are horrible with communication
It is easy job
Clam place to work
People want a job that doesn't stress you out, this place is for you.
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Supervisor's pay rate was dropped when working OT
Armed Security Supervisor (Former Employee) –  Linthicum Heights, MDSeptember 3, 2018
They will drop your pay rate to lowest possible and pay you off that pay rate. While still expecting you to do the job of supervisor. I wouldn't recommend this job to anyone. Not worth the hassle.
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Simple work with interesting people
Security Officer (Former Employee) –  Bloomington, MNAugust 31, 2018
Work is usually relatively easy. Sometimes we will be short on manpower so you may have to work longer shifts to accommodate. There are chances to move up in the company.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Light work, low pay
Guard (Current Employee) –  Florham Park, NJAugust 29, 2018
The job is easy. Management tries to work with you about hours but sometimes it can not be worked out. Schedule varies a lot and it is difficult to make plans .
Pros
Workload
Cons
No breaks
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great pay and benefits
Armed Security Officer (Former Employee) –  Monticello, MNAugust 9, 2018
great pay and benefits. safety conscious work place. The hardest part of the job was overtime and the most enjoyable part of the job was your team became a family.
Pros
free uniforms
Cons
overtime
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It's an decent company to work for
Security Supervisor (Current Employee) –  Baton Rouge, LAAugust 2, 2018
It's really no more for advancement and you don't get coast of living rise. The benefit is OK but it cost the offers more than they can afford. Uper manager is OK to work with
Pros
You can get a 40 hours week
Cons
No room for advancement
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nuclear Security
Security Shift Supervisosr (Former Employee) –  Granbury, TXAugust 2, 2018
The ins and outs of this job are confidential and regulated by the Nuclear Regulatory Commission. I am not at liberty to discuss the nature of the job. Securitas International Security Services is a good company to work for.
Pros
good salary
Cons
long hours, intense training.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Treated you fairly
Armed Nuclear Security Officer (Former Employee) –  Crystal River, FLJuly 26, 2018
Great place to work for. I worked for them for nine years. You take from the company what you put into it. Stay away from the employees with the bad attitudes and you will do just fine.
Was this review helpful?Yes 2No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Easy place to work
Security Officer (Former Employee) –  Gilbert, AZJuly 24, 2018
A typical day was relaxed with a rare bit of excitement. I worked with good people under good management. I would do it again if the company was near my home.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fast paced learning environment very flexible with hours fun to work at
Supervisor (Current Employee) –  Valencia, CAJuly 23, 2018
I would recommend this place to work at very good no issues they always listen to the employees work with your schedule and give full time with benefits and health care
Was this review helpful?Yes 4No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Easy money
Security Officer (Former Employee) –  Melbourne, FLJuly 17, 2018
The dollar goes farther here, because the corporates have set no limits, on overtime, and other costs associated with the contract.
The managers and leadership appear to have relevant work experience in the field. Which makes for discussing job-related issues easier.
Pros
Unlimited overtime.
Cons
Seniority is irrelevant.
Was this review helpful?Yes 3No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
unorganized and no communication
Field Investigator (Former Employee) –  Somerset, NJJuly 10, 2018
no one is on the same page about reports and how things should be typed and organized, the workload was overbearing. The case type reports were inconsistent. CRO were all following different guidelines.
Was this review helpful?Yes 18No 2Report
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Securitas Critical Infrastructure Services. Our community is ready to answer.

Ask a Question

Overall rating

3.3
Based on 200 reviews
534
466
348
220
132

See reviews about

3.2Work/Life Balance
3.1Compensation/Benefits
2.9Job Security/Advancement
2.9Management
3.0Culture