Security Officer (Current Employee) – Phoenix, AZ – December 1, 2018
12.15 /Hr is far too little for a dod clearance position. Raises were promised but no.Typically days consist of checking to see employee's identification even if they go past your post and turn around. You have to see it both directions and get within 5 feet of them.
Its been an ok company to work for. At times the communication is sometimes ok. There are times you do not get recognition. People are sometimes lazy and others give 125% to help out when there is a staff shortage.
Top Secret Background Investigator (Former Employee) – Herndon, VA 20171 – November 1, 2018
They have poor training skills, they only overwhelmed you with so much information instead of teaching piece by piece. First week of training is over the phone. They send the materials without giving you enough time to review everything before you start the training. All the material they sent was supposed to be for about 38-40 hours of work but its takes a lot more than that. Teaching material was very unorganized.
Be prepared to be overworked, lacking help, and hassled over nonsensical issues. Be forewarned!
Investigator (Current Employee) – USA – October 26, 2018
The job starts off fine when you are finally on your own however the training is minimal and not very comprehensive. It's easy to see that this is all to save the company money. The bottom line for their profit is definitely more important than having well trained Investigators operating out there.
As soon as you hit the streets, be prepared to be overworked and undercompensated. One error on your reports of any type, and you get your report sent back to you with an included inflated list of items that each Case Review Officer will nitpick differently. It is impossible to appease every Case Review Officer so the best you can do is just hope that you have all the information you need for each case. It is also impossible to find immediate help while you are out in the field because every time you try to call the field help team, they are unavailable and understaffed. They are very helpful when you can get a hold of them, however expect this to be rare. They are a pleasure to work with otherwise. Same issues apply to Case Review Officers and management, can be extremely difficult to get a hold of anybody!
I really hope this review can at least steer any prospective Investigator clear to avoid this company or any Federal contractor for that matter. Trust me, it's a thankless job and you are better off looking for an entry into the Federal system to be an actual NBIB Special Agent as you would be doing the same exact work with much less of the whole "company man/woman" vibe you get from management at this contractor. Plus as a Fed, you get a government vehicle andmore... not have to plow your own vehicle into the ground because this company consistently breaks its own rules of each Investigator working their own 50 mile radius. Avoid this company or any Federal contractor for this type of work; you are only as valuable as your last month's numbers, if that! Quality is pushed over and over by management, however unrealistic with the quantity of cases that are slinged to you. Expect to be working long extra hours outside of the 40-hour work week if you plan on making each ACD.
Miss a few of the artificial due dates and consider your job already on the line. Essentially case assigners can push as many cases that they want to you, and you just sit there "embracing the suck", please excuse my language but that's the best description of the situation.
Beware of the 1-year mandatory stay time because of your security clearance costs. If you leave before the year ends, you have to pay the company back $$$. If you do your own research across the web, you will see that there are many other Investigators that share the same view of what the Federal contracting game really is as it pertains to background investigations. It's clear to see that this is one of those jobs that started out as a great thing across the board, but turned to ilk as time went on with the continuing introduction of new rules and policies, and also with greedy company desires to appease their customers and mass profit off of their employees' hard fought stress, sweat, and tears.
If after all that, you still have your heart set on doing this work, just make sure to use it as a resume builder because the job sounds much more prestigious than it truly is, find something better as soon as you can leave.
Again, I hope this review is "real" enough for all to see. Take it from somebody already in the trenches. Bottom line, they do not care about you AT ALL. Survive your 1-year, then get the h#$% out!less
Freedom to execute each day's plan, it's also possible to meet interesting people time to time, not much else.
Case assigners send you priority cases at any time on top of what you already have causing overload, the job is basically a stick without a carrot at the end, the more work you do, prepare for them to expect more and more with nobody to help you as time goes on, constant software/hardware issues, forget about trusting co-workers with the environment they have created, there is not enough communication with management.
Field Investigator (Former Employee) – Herndon, VA – October 11, 2018
However in position of Investigations - Entry level training time was too short. An additional two weeks training would be more beneficial for trainees to grasp all the material to learn for background investigations.
Enjoyed learning the curriculum, just didn't have the time to master it enough to progress in training, so was unfortunately let go.
Respectable company to work for and with.
Training time was not sufficient - long enough for reasonable orientation
Had a great period of employment with them. They are very structured, organized and show their employees lots of appreciation. They have job advancement opportunity to move up and always stay with in the organization.
I'd rather not say (Current Employee) – I'd rather not say – October 1, 2018
I've worked in an office setting for approximately 25 years, and I've never worked for a company where management is so under-qualified for their roles. Staff is rarely recognized for a job well done or listened to when issues arise and solutions are presented. Middle management is not held accountable, and the blame-game runs rampant. Morale is low but staff still works hard, yet it's never good enough.
Pay is Decent
Lack of training for management positions, employees treated poorly
Customer Service Support (Former Employee) – Dominguez, CA – September 14, 2018
Working for SCIS was a little stressful for communications was never consistent however the clients I was working with helped with how they treated contractors not as black sheep. Made coming to work enjoyable. I learned a lot working with SCIS.
Security Officer (Former Employee) – Pittsburgh, PA – September 12, 2018
I was hired at Pittsburgh. I then gave my notice to my other job. Never received a call nor direction about contacting my field supervisor. Several other hirees went through the same efforts. No explanation or given field supervisors telephone numbers. Wrong field supervisors numbers. Do not leave your job for sure! Give them your off days only. I had to call continually to get oriented. Confused, non-caring management. Just at the job to get paid. The pay varied to your location. The field supervisors are caring and good if you do find a site. I do NOT recommend this Pittsburgh office for ANY form of a job especially security. Go to another company who offers overtime NOT mandatory if you want it. You will be broke at this company does not give overtime and the hourly pay is not enough to live on in Pittsburgh. Never be late, and you can not take off in the first 90 days.
There are more companies who do care about their employees and have enough staff for call-ins. Note, I have never wrote a bad review for a company in many years of work history. This location is just very poorly managed. Especially the Human Resources. But, be forewarned DO NOT go to this company Pittsburgh location. You will be broke and I am sure the Securitas company is unaware of their activity. I found a much better company. Security itself is a nice job, low stress. Good luck.
The ins and outs of this job are confidential and regulated by the Nuclear Regulatory Commission. I am not at liberty to discuss the nature of the job. Securitas International Security Services is a good company to work for.