Watch Commander (Former Employee) – San Jose, CA – September 5, 2018
This company seeks the best, and hires accordingly. The company culture seeks to have those that want to improve to have the ability to do so by identifying those who have great potential and nurturing it. Management can be hit or miss, but all management shares the desire to see their employees improve.
Great benefits, weekly pay, competitive salary
Salary expected to be able to work OT at moment's notice w/o compensation.
Security "Specialist" (Former Employee) – Seattle, WA – August 27, 2018
At the surface level, SIS seems to offer the dream entry-level job but in the end it is very soul-crushing. You are nothing more than a blue shirt-wearing number to them. They are deceptive in their training and recruitment process.
Starting off with the job interview, it is a very rushed affair. First you'll get an e-mail asking for a phone interview and when you pass the phone interview they will set up an in-person interview at their office. The phone interview seemed much more intensive than the in-person so if you pass the the phone interview you're likely to pass the following interview as well.
In the second interview you'll be thrown low-ball questions and be hired on the spot, then they will rush you through some paperwork and you will be assisted by their HR clerks so be prepared to stay there an extra hour or two after the interview. You will also be expected to pay ~$28 for the finger printing appointment while you're there on their provided laptops so don't forget your credit card.
After urinating in a cup for them at a clinic for your background check and your fingerprinting you'll be put into job training. On your first day they will give you all sorts of information that will make you think joining SIS was the best decision you ever made. They'll show you the break room that is laden with every snack and drink imaginable and tell you that they provide it to employees all for free. But don't let that deceive you because in reality you won't ever be stepping foot into that break room since your assigned post will be at the client's building who will notmore... be providing the same amenities for you. They'll also tell you that they hire only the best but a quick look at your fellow trainees will tell you that's a lie as well. They say that we're not security guards, we're security "specialists" but there's nothing special about what we do.
You'll be issued a uniform which includes the most uncomfortable pair of shoes that you will ever put on your feet. Its construction basically chafes the life out of your little toe and will make you want to put a gun in your mouth at the end of the day.
The job itself really stinks. It's not a boring security job. I wished it was boring. But it's not stimulating enough either. It's downright annoying. The radio will constantly be chattering and it won't be long until you're hearing the cursed thing in your dreams. Many of your coworkers will find ways to hide and avoid doing their work, leaving you to sit at their post while they take an extra 5 or 10 minutes of lunch. The day i decided to leave there was even a fight between two specialists, right in front of the client too.
There are benefits but I didn't stay long enough to find out how good they are. That said, at the end I only managed to rack up a few hours of paid time off which i was compensated for. Their paid time off rate is 1 hour for every 30 hours worked. I didn't think much of it at first but after doing the math, I realized how bad it is.
The average amount of time off a workplace gives is about 10-15 sick days and a separate 10-15 vacation days for your fist year of working. If you work for SIS full-time (40 hour workweek) for a year you will accrue a whopping 69 hours of paid time off. That's less than 9 days a year to be used for both sick and vacation time. Sure you can accrue more than that amount if you work more than 40 hours a week but why would you torture yourself that way?less
Security Specialist (Former Employee) – San Francisco, CA – August 22, 2018
The company was lenient and work with your availability when scheduled to work. Officers were updated with job task and provided information for work preparations. The pay was good and a learning experience for those new to the security field.
great company to gain experience in customer service and security industry
Front Desk Receptionist (Former Employee) – New York, NY – August 20, 2018
The company is a great place to start off your security guard career as both your customer service career. You will be tasked with greeting and answering many customer inquiries at the same time patrolling and keeping your workplace safe. Management and co-workers are great but advancement in this company is lack luster.
great hours, amazing work experience
shifts are very quiet and long, often pressured to work overtime, no career advancements
Global Security Operations Center Operator (Former Employee) – Seattle, WA – August 17, 2018
SIS provided me with many skills that I can utilize today. The company and management for the most part is a great environment to be in. Unfortunately, retention does not fair well due to lack of compensation.
Security Supervisor (Current Employee) – Seattle, WA – August 9, 2018
Ill keep it brief. It is a growing company and at this point they expect the world for pay that does not allow you to live beyond paycheck to paycheck and getting a promotion above a supervisor role is slim.
Set schedule, PTO accumulation, and you work with good people.
No OT for the Supervisor and above that stay for extra hours everyday.
Security Specialist (Former Employee) – Seattle, WA – August 4, 2018
The biggest issue with SIS is the HR department and Recruiting. If they knew at all what was going on in the field everything else would fall into and it would be a great culture to be in. HR has it's double standards (reminds me of the NFL) and its HR managers make decisions based on their own personal feelings. Recruiting is way out of touch with what goes on in the field and have no idea what would make this specific deployment successful.
The people in the field as far as management and "Specialists" are great. Supervisors and above are all great people and they create a great team environment. Once you get past the Site Managers, above that, the people don't care about you plain and simple.They don't care to meet their employees or take time to see what goes on in the field on a daily basis which leaves them extremely out of touch with daily operations.
Supervisors do not get paid well and are expected to use their extra time to come in and manage their shift ahead of time if they want their shift to run smoothly. Unfortunately, they get paid salary and do not get paid for the extra time.
You are just a number and thrown away when not needed anymore
Security Specialist (Former Employee) – Mesa, AZ – July 19, 2018
There is no job security here at all, you will be cut before you know it, even if you have great attendance, seniority, no write ups, and know your job well. HR runs the show from California, and any issues you have just fall on deaf ears and swept under the rug. I had high hopes working here , but seniority and performance do not exist with this company when it comes to position cuts, you are just a number to them. If you are looking for a short term position this will be great for you. If you want to be able to build a career for yourself and be rewarded for everything you have done and have a secure position, do not work for this company, at least here in Mesa, Arizona.
No advancment, just a number, HR does not back you at all
Specialist (Former Employee) – Seattle, WA – July 17, 2018
This job sounds good, even great, and for some, it is. However, working there for one year, was probably one of the most painful jobs I've ever had. The team is less than organized in terms of who they hire and how they train those new hires. While the job is easy to understand, the rules while on the job site are more than unreasonable. The job is considered a "Customer Service" position, and yet SIS doesn't allow for you as a "Customer Service Representative", to interact with the client in any way other than as a security "Specialist".
Off Duty Officer (Current Employee) – Honolulu, HI – July 8, 2018
This company besides being a great company to work for. Awesome management and staff., first class. The manager always follows up by email or phone on any issues you have with scheduling, payroll or other matters. Very high tech company you clock in using their app and your phone.
Security Specialist (Current Employee) – Arizona – June 30, 2018
No career advancement, poor management. They don’t care about you. No job security. Morale is non-existent. The only reason people continue working here is for the pay and the convenience of it being close to home but after a while, that no longer matters either. SIS in CA might be a better option but most certainly not SIS in AZ.
Poor management, low morale, no career advancement, no stability, no job security
Security guard (Former Employee) – Richmond, CA – June 26, 2018
a typical work day would begin when you get on site your credentials are verified, you receive a pass down of the day's events from the prior shift, the equipment used on site and you would then escort the previous shift off-site and begin work. maintaining an hourly log of the shifts activities. it was a great job but like most security jobs contracts don't last forever/
OPERATIONS MANAGER (Current Employee) – Seattle, WA – June 15, 2018
The amount of support and learning with this company is second to none. I've been with the company for a few years and the family atmosphere and opportunities given to me in my time has been phenomenal.