Big company, large work load, poor management, high stress, low pay
Claims Examiner (Current Employee) – Salt Lake City, UT – August 1, 2018
Pressure cooker of a claim load. No help, oversight, or training from management. You are essentially on your own to sink or swim. You end up putting in 12-13 hour days every day just to succeed, and the only feedback you will ever get is negative. Managers exist only to nitpick and find the smallest of things to complain about. Performance reviews are based on negative things the company searches for in your performance. No consideration to the excellent claim resolutions you get, the excellent write ups, the massive claim load you successfully handle, the highly complex situations you are handed, and your overall performance; only that you forgot to cross a T one time and are therefore not getting a raise.
The company will not give you consideration for a bonus or raise unless you hound your boss for several weeks, even then it is a 2% raise at most and something 'you should be happy about becasue we don't give raises that large'. So, you are stuck at barely over entry level while putting in 13 hour days on claims of high complexity.
You deal with stressfull sitatuations day in-day out with your work, yet the company's attitude and management's willful ignorance is the reason you too will begin looking for a new job after week 4 in this office.
You colleagues are the saving grace, and since everyone is in the same situation, are the reason you can make the environment a little better by sharing in their misery.
The company, the managers, the requirements, the pay