Leave of absence coordinator (Former Employee) – Orlando, FL – March 17, 2019
Inclusion and diversity is something they bring up everytime corporate is in office but they use you like a slave robot and have no compassion for anyone who may be ill or going through a hard time and finding it difficult to focus. The company handles leave of absences for other companies and yet the policies they offer their own employees are practically non existentz they offer two weeks of paid baby bonding which is a joke.
It’s a job
It’s a high stress environment, only numbers matter.
You are busy from the time you enter to the time you leave. Co-workers and Supervisors were very helpful.When you are temping you meet so many different people and sometimes it is hard to leave after a short time.
Lost Time Adjuster (full time) (Current Employee) – Hunt Valley, MD – March 8, 2019
All management has been nice and helpful in having me grow in this field. Some appreciation would be nice instead of pointing out the one thing you didn’t do. It is my dream job as I am very good at what I do and aggressive.
service center associate (Former Employee) – Work at Home – March 6, 2019
Lots of benefits including PTO and short and long term disability. But there was only one team leader who wasn't rude and condescending. I was terminated for one bad joke I made in our work chat. I thought that fell under free speech. Oh well, we shall see what the EEOC thinks. Pay is fair. I submitted more claims per hour than anyone on any team I was on, and my stats were consistently above average. But I was terminated after almost 5 years with NO notice. Since I was the only one in e support who processed Spanish claims, they made sure and sent me one right before I was terminated. If I'd known I would be terminated, I would have translated it incorrectly!
Wonderful coworkers but semi stressful environment
INTAKE ASSOCIATE (Current Employee) – Southfield, MI – March 3, 2019
This job requires answering phones and assisting people with various tasks, be it answering questions or building claims. It can very overwhelming at times, mainly on very busy days. And sometimes along with the calls you have to take, you may also be assigned various other tasks that you have to do between calls.
SENIOR DISABILITY CLAIMS EXAMINER (Current Employee) – Cedar Rapids, IA – February 18, 2019
It becomes very difficult to do your job when the training is literally reading from a step process for 5 weeks straight. After this, then they start you off with a huge load of cases and you are expected to meed quota when you are in fact, just learning the ropes. You also are expected to speak to customer and educate them about the claim, but it's hard to do that when your training has been almost null. This experience was a huge disappointment.
good benefits and vacation
they are not honest about all the job entails when you get hired, you come to find out during the job
Insurance Agent (Current Employee) – Seven Hills, OH – February 16, 2019
Very cut throat environment. Entire department laid off and everyone left to fend for themselves. Management only cares about making the client happy and not the actual workers.. Very bad leadership all around.
A typical day starts between 8 am and 10 am depending on your schedule and ends about 7.5 hours later. Your are at your computer for most of the day unless a meeting or training is scheduled. You get two 15 minute breaks and a 30 minute lunch. You do get a few days of training before they leave you to work on your own. Training is usually completed by a senior employee. Management is okay as they do try to work with your schedule when you have emergencies. However the communication between employees could be spotty especially between different teams. The company does provide job related incentives and awards thru out the year.
Overtime, Benfits, Weekends and holidays off, incentives
Overtime, Communication between management and employees
Quality Program Consultant (Current Employee) – Dublin, OH – February 14, 2019
I work from home, M-Th from 7:00 AM - 5:00 PM as a Quality Program Consultant. My role is to complete audits on colleagues for the MCO. At times I have assisted in covering the workloads for absent Case Managers.