It's a typical medical office work day, patient intake, answer phones, schedule patients, take copays, verify insurance, and get authorizations, faxing, inputting paperwork and preparing patient charts.
I learned a lot about insurances
Upper management leaves a lot to be desired. There is favoritism and it shows. Most Center Managers if you get in the right clinic can be amazing and if you stay within your clinic and don't "gossip". Upper management needs to pay more attention to the details of the centers and what really happens and goes on. (Again favoritism). Too many changes and not for the good have changed the way the company use to be. It used to be that everyone was there for each other. Since the changes it is very cut throat and a lot of back stabbing not being able to trust a lot of people. A lack of communication is another big down fall. Upper management communicates about your center with other centers and not yours and then you have no idea what is happening.
Also there is a lack of training for new hires. They don't train you properly and you are just "thrown in". There is no room for advancement either.
Not to mention the low pay scale. You can't live on what they pay and you don't get raises or bonuses.
The most enjoyable part of the job is the patients! It is rewarding to see them improve. If you get in with a good clinic and a good center manager the job can be extremely stratifying and rewarding if you don't mind the low pay rate and no raises.
If you get in with the right CM and staff can be fun and great, they do offer insurance not the best but, offered
Upper management needs revamping, and the back stabbing favoritism needs to stop. Pay is low and no room for advancement