Great work life balance with flexible schedules and ability to work from home when needed. My manager is great overall. Also have a great work environment. Offices and or cubicle desks are nice with option for standing desks and community areas like a café and tables and meeting tables are easy to access and use.
The employees have been here a long time so it can be intimidating at first but they are very welcoming and the management I find is open to hearing new ideas and opinions. They might not always use them, but I feel they at least listen to them. Which is better than some other companies.
Community, Work from Home, Work Life Balance, Standing desk
Adjuster (Former Employee) – Charlotte, NC – November 12, 2018
They train you how to use their lousy computer systems, and then, you are 'on your own'. The expectations are ridiculous, so, no matter what, you are set up for failure. Turnover is high. You meet someone new, and within 90 days they have quit, were put on a performance plan, or they were fired. No one can handle the workload, and management badmouths employees within earshot of other employees. Pay is good, but, it doesn't balance with the hours expected. Employee morale is horrible and it is an incredibly hostile work environment. Management are poorly trained and ineffective. They are overloaded with work, and have so many meetings they are never available for their team.
Property Supervisor (Former Employee) – Richmond, VA – October 17, 2018
Local upper management are out of touch with handling of claim volume while adding additional responsibilities. High turn over in local office, people left their jobs with out even having a replacement.
Sr. Underwriter (Current Employee) – Allentown, PA – September 5, 2018
If you are reading this, you should consider looking elsewhere. I am a current employee and although I really used to enjoy my time here I assure you this has become a "sweat shop" and no one is happy anymore. It is really sad to see this place go downhill and take a toll on these people. This is a good group of people who are simply overworked.
Management is hardly around and when they are it seems they are just around to be visible. You will be overworked once you get a full book. The company is growing which is great to see however, the lack of additional employees is where the issue comes in. If you do land a position here expect:
* 50-60 hour work week * Terrible Management * Low Salary compared to the market. (especially if you calculate all the unpaid OT since you will be Salary) *There is some room for advancement but don't expect a huge increase in pay. * High Turnover * SLOW in getting new hires on board (in hopes to save more $) * Prepare to be dumped on and have an extremely high workload. * Work from home opportunity (2 days or so a week). * 12/13 paid holidays and decent PTO days. (18 to start)
Good Luck but look elsewhere unless this is a last resort.
Work From Home Opportunity, Limited Advancement
Horrible Management, High Turnover, Extremely High Workloads, Low Salary
Senior HR Data Analyst (Current Employee) – Branchville, NJ – August 10, 2018
The best part about Selective is the people. Three is a definite sense of teamwork and working towards a common goal. That said, the fact that the main office is in Branchville, NJ is beginning to create problems in terms of talent. With an average age of 48 and tenure of 10 years, this is an 'old' company. Limited opportunities for advancement which are often filled by outside hires.
Feeling of community with other employees; Strong pay and benefits; Good work-life balance
Out-of-touch leaders (big fish in a little pond), Limited advancement opportunities, definite glass ceiling; Lack of female leadership
Commercial Underwriter / Senior Business Analyst (Former Employee) – Carmel, IN – August 7, 2018
Everything about this company was great: co-workers, management, training, pay, benefits, etc. You came in, did your job, went home. Work/life balance was starting to become a little more demanding, but wasn't terrible. You could always go to a member of management with questions. Other co-workers were always open to help.
pay, benefits, job training
work/life balance was starting to get more demanding
IT Application Analyst (Former Employee) – New Jersey – July 30, 2018
there was no work life balance - work was never accurately planned it was always in crisis mode - there was always another fire to put out and it made for long days and longer weeks - how can anyone continue under this conditions
Like all companies, Selective has its Pro's and Con's. I have been her for 19 years so their are many more pro's. The best art of the job are the people and the worst is the politics. That can be said about anyplace. The Executive Management team are personable, dedicated and act in the best interests of the company.
Title/Salvage/Subro Clerk and Word Processor (Former Employee) – Lancaster, PA – May 23, 2018
I got my start in insurance when I worked at Selective. They are a great company and they are still in business today. I worked in a small office and due to restructuring or downsizing our office was closed. However Selective went over and above by offering counseling, head hunter services, etc. They were very good to us. They also offered for people to transfer to one of their other offices.
Claims Assistant (Former Employee) – Hunt Valley, MD – April 17, 2018
I only worked part time, but I didn't feel as though they treated me as an equal from an employee standpoint. They required me to do work in 3 days that most needed 5 days to do which caused a tremendous amount of stress.
Great company to work for in regards to benefits and overall atmosphere. Co-workers are great and helpful. The issue with Selective is that you have to avg 50+ hours per week to keep up with your work load. Selective is growing exponentially at a very fast pace and the fix to high turnover is to simply hire more employees to handle the large number of claims that are incoming. Their training program needs a lot of work as well but I am sure it will get better within the next year or so.
Great benefits, great co-workers, great atmosphere, comfortable work areas
Management, Training program, unusual heavy workloads, daily claim surges