Selective has made a quick decent downhill in recent years as far as its appreciation for employees. We are all overworked, over stressed, and under appreciated. Our so called new systems are antiquated, several years old, and some of them aren't even supported by the vendors because they are such old versions of the product. Last year we had a short window with numerous new systems and redesigns that all simply fell apart. Insureds and agents are experiencing long hold times when trying to reach us, inaccurate bills, and numerous other issues. Employees are expected to work longer hours and take on more duties without any appreciation or compensation.
Underwriters are salaried so no opportunity for overtime despite most of them working 50-60 hour week. Funds for our employee appreciation day last year were donated to charity without input from employees about if they wanted to do this and we weren't consulted with about what charity. Years past involved us going off site for an actual employee appreciation day. Ops manager in Richmond is quick to share his political views and holds himself in high regard. It's not a good time to speak out about your love of Reagan, your guns, etc. Most everyone is on verge of nervous breakdown with the work loads expected and you frequently come across people crying at their desks. Very sad, it's not what it used to be under prior management.