Poor management with terrible policies
Policy Service Coordinator (Former Employee) – Overland Park, KS – April 4, 2018
I worked on the customer service side and didn't get the respect the job demanded. The sales agents are stressed to sell as many policies as possible, and in turn the compliance was terrible. They relied heavily on the customer service dept to clean up messy sales. From the sales managers, trainers, and to the director of operations, they all operated on a sink or swim ideaology. The turn around is high, nobody knows what they're doing. This place is a joke! Don't be fooled by the mirage of "you can make money" No you can't, sales agents compensation is unstable and the customer service deptartments deserves a higher pay for the amount of work they do. There's a handful of good managers and another handful of terrible managers. Do yourself a favor and look elsewhere.