SelectQuote Employee Reviews

What is the best part of working at the company?Fun corporate culture balances the stress of the extremely fast pace!What is the most stressful part about working at the company?Striving to meet and progressively exceed the required metrics.What is the work environment and culture like at the company?Fun and enjoyable. Lots of contests and incentives.What is a typical day like for you at the company?Great morning meeting before taking calls nonstop.

Was this review helpful?

Official response from SelectQuote

March 20, 2023

Thank you for the nice Q&A response here! We really appreciate you taking the time to share your honest and positive feedback with us.

It was a great opportunity to grow with the company.

Customer Success Representative (Former Employee) - Remote - June 8, 2023

What is the best part of working at the company?Professional Trainers and LeadershipWhat is the most stressful part about working at the company?Some clients because of they're age can't stand being on the phone for long. And not enough PTO.What is the work environment and culture like at the company?It's good everyone helps each other and theres always lots of support from Trainers ans some managers.What is a typical day like for you at the company?Lots of calls, clients that are looking to save more

Was this review helpful?

SelectQuote insights

Based on 1,333 survey responses

What people like

Time and location flexibility
Ability to learn new things
Supportive environment

Areas for improvement

Sense of belonging
General feeling of work happiness
Overall satisfaction

Not at all as described

Senior Sales Agent (Former Employee) - Remote - June 8, 2023

Training is amazing! But once you get on the phones, it all changes. You are micromanaged to an insane level. The calls you receive have no idea who you are or why they were transferred to you. This is nearly every call. Every call is a fight. To actually sell, you have to manipulate and lie to clients l, to make them believe your product is better than their own.

Was this review helpful?

Liars/cheats

Medicare insurance Broker (Former Employee) - Kansas - June 7, 2023

They pay you well of course your yelled at and insulted if you dont force policeys down peoples throats that sometimes make their life worse. My biggest issue is my house burned down while i worked them. They said if i resign they will higher me back when i get things back in ordrr. So i resigned which made it so i couldnt get unemployment and when i tried to get rehired they string me along 2 months and deny me.

Pros

Snakes in the grass

Cons

Snakes in the grass

Was this review helpful?

Ok place to learn Medicare

CCA - Custome Care (Former Employee) - Kansas - June 6, 2023

I have never been stressed about work as badly as I was with this company. Work/life balance isn't important to them and getting my ADA stuff done felt like mission impossible, they didn't even allow me everything my Dr asked for! The best part of it was the Manger/trainer I had

Was this review helpful?

Rate your recent company

Share your experience to help others

Lucrative

Senior Sales Agent (Current Employee) - Remote - June 5, 2023

License to print money. You get all the training and support necessary and the pay structure is unmatched. There is a lot of opportunity to advance and they always promote from within.

Was this review helpful?

Wasn’t for me, but may be for you

Senior Sales Agent (Former Employee) - Remote - June 3, 2023

I enjoyed this position while it lasted. It taught me a lot, but there is no room for growth as a senior sales agent. They like experienced people that hit numbers with no questions. It wasn’t for me because I feel restricted working from home, as well as the industry of insurance sales; it was not for me. It is a good place to learn from. An entry salesperson can thrive here. Just depends on you as a person.

Was this review helpful?

Select quote is a growing company and I believe it’s due to the respect concern and care they show their employees

SDA (Current Employee) - Work from home - June 2, 2023

What is the best part of working at the company?I am still currently at the company and the best part of working with this company is the positive support you get from your team throughout the day daily to keep you working hard , ultimately I can say I feel very much appreciated here at the job ! I feel my work is enough and I’m always thanked for all I do by my supervisor ! What is the most stressful part about working at the company?Back to back calls non stop daily ! What is the work environment and culture like at the company?Work from home , very convenient What is a typical day like for you at the company?Fast working paste , having a non stop steady polite inviting tone & constantly redirecting !

Was this review helpful?

Lots of support and training makes it easy to succeed

Licensed Insurance Agent (Current Employee) - Remote - June 2, 2023

I love Select Quote! This is one of the best career decisions I have ever made! They care and do whatever they can to help their employees. I appreciate everything that I have been given and the training and opportunity that I have learned to maximize and respect ❤️

Pros

Teamwork and attitude

Cons

Can’t think of any

Was this review helpful?

Excellent working environment, Competitive Pay and Benefits

Life/Health Insurance Agent (Current Employee) - florida Boynton beach - June 2, 2023

Working environment (Home), Excellent teamwork and support, transparent, Pay is competitive, Benefits; health and 401K, It's not just a job, Its a healthy working environment with like minds , it's a great career for long term. Advancement, career growth as well...... I love it here.....

Was this review helpful?

Jobs at SelectQuote

See more jobs

Customer Success Agent - 071723

Missouri

30+ days ago

Customer Success Agent - 071723

Kansas

30+ days ago

Customer Success Agent - 071723

Texas

30+ days ago

Customer Success Agent - 061223

Missouri

22 days ago

Senior Sales Agent - 071723

New Mexico

10 days ago

SQ summary

Sales Agent (Current Employee) - Remote - June 2, 2023

I think SQ has been a great fit for me and my family. I've made a good living and love the flexibility. If you're cut out for sales, its a good place.

Was this review helpful?

Hard to advance

Life & Health Advisor (Former Employee) - Overland Park, KS - May 31, 2023

Great atmosphere, great people to work with. The problem is that most of the sales calls you make are cold calls and people disconnect quickly. Not an easy job if you're not a born salesperson.

Was this review helpful?

Not a bad place to work

Customer Service Representative (Former Employee) - Kansas - May 24, 2023

Decent place to work. Offer great benefits and you get compensation and rewards. Great health benefits and 401kCommunication is not that great. Constantly changing the call script every two days. Every 3 months they pick people to let go so they can hire new people. You pay gets deducted any where from $100-$500 if you don’t meet goal ( they don’t tell you that)

Was this review helpful?

Honestly Garbage

Sales Advisor (Former Employee) - Remote - May 21, 2023

Maybe this job worked well for you but I had a horrible experience. We were told in orentation, the interview and offer letter our in class training would be 4 weeks. It was, no joke, 2 and a half days. We barely had our systems set up, let alone had a firm understanding of the role before they threw back to back customers at us. I survived, thrived and had a lot of success. I had the highest number of sales (transfers) on our team but one metric was slightly (within 2%) less than needed to graduate.I was told in my multiple one on one meetings I was doing great, I had nothing to worry about. They still let me go.

Pros

Its a job you can do from home

Cons

Poor management in all areas, terrible HR policies, No job security.

Was this review helpful?

Great Company

Annual Enrollment Specialist (Former Employee) - Overland Park, KS - May 21, 2023

They pay for you to get your insurance license in over $20 states. Great pay. Great benefits. Position was seasonal . Highly competitive environment. Great incentives

Was this review helpful?

Completely unstable

Sales Representative (Current Employee) - Remote - May 20, 2023

Comission compensation plan changes all the time you have unattainable metrics as that even when you do achieve does not add up as comission when you are paid $1 to transfer and coversion rates are about 5$ on average you don’t have time to breath scripts are extremely long and most of there clients cannot afford anything so you are trapped basically earning only the hourly rate

Pros

None

Cons

Everything

Was this review helpful?

Atrocious soul sucking

Sales Associate (Current Employee) - Remote - May 16, 2023

Wasn’t given promised hoursMicromanaged up the wazooTake so many calls with capped commission that you can’t even breatheTraining is the only good part.

Was this review helpful?

Stressful and unfair

Retention Specialist (Former Employee) - Missouri - May 14, 2023

What is the best part of working at the company?None, unfair hiring practices bonus structure is unfair and unethical would not advise anyone to apply What is the most stressful part about working at the company?Unethical practices and uneducated management who have no degree and over well educated employers who are pass over for lateral and promote positions and rehired What is the work environment and culture like at the company?Stressful and always challenging and changing and chaotic What is a typical day like for you at the company?Stressful calling same old leads and cli cursing us out automatic diaper is horrible

Was this review helpful?

Very unproductive waste of time and license acquisition.

Health/life Insurance Agent (Former Employee) - Remote - May 13, 2023

What is the best part of working at the company?Nothing underpaid overworked and a lot of politics there.What is the most stressful part about working at the company?Lack of adequate compensation for work performed What is the work environment and culture like at the company?Hostile and stressful work environment. Play favoritesWhat is a typical day like for you at the company?Overtime during aep slim pickens otherwise for clientele.

Was this review helpful?

Relax atmosphere. relatable management that want to see you suceed.

Licensed Insurance Agent (Current Employee) - Remote - May 12, 2023

Great place to work. You get out of it what you put into it. My goal was financial security and sustainability. base pay plus a healthy compensation is exactly what I was looking for.

Pros

dec 8th till jan 3rd off ...company wide. perfect for the holidays. and regrouping

Cons

long hours during aep...Oct 15 -dec 7 10 plus hours a day

Was this review helpful?

Turnover

VP (Former Employee) - Overland Park, KS - May 12, 2023

Company is experiencing lots of turnover and layoffs. Prevalent shadow IT and every department felt pretty siloed. Leadership is young. Their stock has lost most of the value since IPO.

Was this review helpful?