Solid company to work for if you're not at the corporate office!
Administrative Assistant (Current Employee) – United States – December 19, 2017
I love my job and bosses. I have been here over 15 years but from what I hear of the NY corporate office I wouldn't have made it 6 months. They are very old school and believe heavily on the Top down business structure. My immediate bosses treat me like family. I've heard that it depends where you are located. Sentinel has properties in over 35 states. I think property managers have the hardest job of any of them. I could never do their job. Sentinel is very by the book and strictly enforce them. There are lots of tests, training and videos you are required to do. There are so many things and reports you have to do. There is yearly audit and Fair Housing training. The leasing office is highly encouraged to get CAM or CAP designations. District managers come monthly to audit the property. Asset managers and portfolio directors visit 1-2 x a year to inspect and audit the company. The maintenance coordinator comes 2-3 times a year to inspect and inquire about capital projects. I say these things to give people an idea of what its like to work at the apartment complex. The most enjoyable part of my job is that I matter as a person in my office and they genuinely care about me.
My bosses treat me like gold & believe family comes first.
Attention to detail is required. Mistakes are frowned on.
General Manager (Current Employee) – Pooler, GA – May 28, 2018
Working with Sentinel has been very rewarding yet challenging. There are a lot of policies and they expect you to follow them but they are there for a reason, which will help the overall performance of the organization.
Managers dating maintenance and felt like I couldn’t be myself nor did I ever got anything right and wrongly accused and wasn’t trained correctly. I was new to leasing and I really wanted to learn but now they made me hate it.
Leasing Consultant (Current Employee) – Scottsdale, AZ – April 28, 2018
So I had to think long and hard about this so as to give a fair balanced review. Here we go: I’m usually great with handling stressful situations so being at a fast paced and somewhat demanding property does not bother me. I feel I’m a great asset to my community and company and the feedback I get from all the tenants is amazing. I have an extremely positive manager who is supportive and encouraging and she is a working manager also she takes the lead with creating a positive work environment. She also helps with the workload and keeps stress levels very low on the really high demand days. Pay is ok the company could do better at performance based pay and according the employee value/skill set and contributions. No room from advancement no opportunity for promotions so really love what you get hired to do as you may be doing it forever. It’s a very loyal company though. So all in all for me a great fit and great community along with great manager. Great learning experience you get to test what you are really made of. Great by-the-book attention to detailed paperwork kind of company. Strict dress code (uniforms could be a little more stylish and up to date). Good pay but raises once per annum standard no room for performance raises. I would definitely recommend this company to someone however only someone with some experience and if I could help train them. Well that’s all folks.
Administrative Assistant (Current Employee) – New York, NY – April 16, 2017
Administrative assistants do not make enough money at this company and do not have any opportunity to move up in the ranks. Management is not terrible but there is not a positive workplace culture. We get a lot of sick/vacation days but then are expected to use them in bad weather (when subways or down in the snow).
Leasing Professional (Former Employee) – Orlando, FL – April 10, 2016
A typical workday is always busy. I learned that moving is very stressful. Management is excellent. My co-workers are more like family. The hardest part of the job is not being able to fulfill all of the must haves of a resident. The most enjoyable is receiving a "Thank You" for making stressful time less stressful.
General Property Manager (Former Employee) – Richmond, VA – July 8, 2015
Learned a great deal and excellent direction. It takes upper management forever to make changes and decide on things like what phone carrier to use, rehab color to us for counter tops, or what overgrown trees need to come down --- once they decide and the bids are in --- well one changes their mind and its back to square one. This happens over and over and over. However, the company is strong and the properties are well maintained. You are only a number on the paper when it all comes down to it. However, this is how it is at most companies at the end of the day. I was employed with Sentinel. Would I do it all over again, YES! Yes I would. With all the craziness and scare tactics I still learned a huge deal.
Started as a Maintenance/Groundskeeper anded up as Maintenance Coordinator for Apartment communities in 5 States.
Maintenance Technician/ Supervisor/Coordinator (Former Employee) – New York, NY – February 23, 2015
In my beginning years as a Maintenance/Groundskeeper my typical day consisted of maintaining excellent Curb Appeal throughout the site as well as providing maintenance and turning units to "Rent Ready" status. Completed work orders in a timely manner and provided after hours on call. After being promoted to the Maintenance Supervisor position my role increased to supervising a staff of between 2-5 persons. I was also tasked with the responsibility to maintaining Pool/Spa water chemistry, cleaning them and troubleshooting and repairing their respective components/equipment i.e. pump/motors, heaters etc. Troubleshooting and Repairing HVAC systems was also an added responsibility. I was promoted to the Maintenance Coordinator position later and my responsibilities entailed developing 5 and 10 year capital improvements and programs for an apartment portfolio that consisted of apartment communities in 5 states in the Southwest. Additional responsibilities included developing preventive maintenance programs, walking communities and developing capital improvements for each. The hardest part of the job was traveling to the different states. The most enjoyable part of the job was that the company afforded me the opportunity to grow in the Property Management Maintenance Field which aided me tremendously in my present career.
Assistant Manager (Former Employee) – Phoenix, AZ – December 9, 2014
Sentinel was one of the most strict company's that I have worked for; however this made the job fantastic. Having strict guidelines gave the employees a safe and enjoyable work place. I learned a wide range of things working for Sentinel and I would love to work for them again some day.
I was the Assistant Manager at this high end luxury apartment community. I posted rent on a daily basis, I was able to build a good rapport with all of my residents, and most did pay on time, so I hardly ever had to file eviction. I worked closely with my Manager and became Hi Rise Certified in Fire Safety. I also completed AP, payroll, trained all new staff and assisted my Property Manager with the daily reports. The hardest part of my job was that I was getting $9K per month luxury Pent House Suites leased. It was always a challenge, however we managed to lease those with the right advertising. The most enjoyable part of my job was being extremely proud of working for one of the nicest apartment communities at the time. We had every amenity you could imagine. A cigar Bar, A Wine cellar, state of the art fitness center, concierges and valet just to name a few!
Beautiful Hi-Rise property in the Galleria, Freedom to run the office, great health insurance and 401K match
Female Employees Required to wear Skirts and Dresses
Commercial Property Manager (Former Employee) – Washington, DC – September 8, 2013
Unfortunately this is a company still living in the dark ages. Although this group has but a small presence in the Washington, DC area their dress code policy leaves a lot to be desired. All female employees are required to wear skirts and dresses everyday. This policy is strictly enforced by their on site Assistant VP for their DC office building. The policy goes as far as to require that contracted employees must follow it too.