Reston Sephora has become a non-work-life-balance place
Sales Associate (Current Employee) – Reston, VA – October 31, 2017
The new management that came into play this year has not kept up with Sephora's pride principle of supporting it's employees' work-life balance. Favoritism has become the new principle for the Reston Sephora. The average time a new employee lasts at this location is approximately 2 months.
The customers, your co-workers (the non-managerial positions), the experience of working for the company Sephora itself
Poor management, no paid time off, poor scheduling, minimal working hours
Customer service (Former Employee) – Holyoke, MA – May 18, 2018
Its a great place if you want to get your foot in the door of the makeup world. The hours are not guaranteed though and your schedule week to week changes all the time. You can request days off through an app but you have to write down specific reasons and it can be denied sort of don't like that part but it was a great experience and the girls were all nice and helpful.
Sephora is an amazing company to work for. Management is very supportive and flexible as I am a student as well. Gratis (complimentary products) are a huge plus. There's a monthly opportunity to bonus as a sales team.
Gratis, Management, Quick-paced
Flexible hours but not many due to part time position
Education Lead (Current Employee) – San Diego, CA – May 15, 2018
Sephora is a great company to work for. They believe in great client service and the importance of educating clients about their perfect beauty routine, product knowledge and how to apply the products. I’ve had an amazing career experience with Sephora. Lots of high elevated trainings and great client service skills.
Product Consultant (Former Employee) – Alexandria, LA – May 14, 2018
I enjoyed my time at Sephora. I learned a lot about customer service and product knowledge. Had a fun time communicating with clients and giving makeovers. Treated employees very well. And loved our compensation for a great work month! We were rewarded with gratis when we made good sales.
Gratis, employee discount, and great atmosphere to work in.
Cleaning the store at night by yourself when your the closer.
Color Consultant (Current Employee) – Ohio – May 14, 2018
Any time I asked about moving upwards within my store or even my district, I was answered with "you're not ready" and never given the proper tools/training to be prepared for those elevated roles. Work life balance is practically non-existent. Also the pay could be significantly improved, as I lived below the poverty line and my boss was not very flexible with me getting a second job part time. Education is very much present, videos are watched every day and brand reps are there weekly. Also had the opportunity to be sent to several brand trainings. I never felt that my job was in jeopardy, although many co-workers were given advancements in their positions while I did not receive those opportunities, even though I most definitely had the qualifications and experience.
You're fresh out of Cosmo school & in need of work/ beauty experience. Don't expect to move up at all & good luck with finding a good management team! If you're an established makeup artist with years of experience & artistry don't apply. You will waste your time trying to move up when it will never happen! Worst of all Sephora pay is so low compared to other makeup companies. If you're full time be ready to be living at your job, & if you're part-time be ready to be worked full time hours with no benefits!
Customer Service Representative (Former Employee) – Towson, MD – May 14, 2018
I loved working with the clients helping them to find cosmetics to help them look and feel great. I learned everyone is beautiful and we all must do our part to help others feel and look their best. The hardest part was trying to deter the shop lifters and still help those who are truly shoping
Inventory Control Specialist/Coordinator (Current Employee) – West Valley City, UT – May 12, 2018
Great company, and wonderful environment on the warehouse level. Very difficult to advance, primarily due to favoritism, and the inability to recognize, foster, or encourage talent. They would rather hire mid-level management from outside of the company, than promote talented individuals from within.
Cashier, Makeup consultant (Former Employee) – Stockton, CA – May 10, 2018
If being a makeup Artist is a passion or just beauty in general it's a great place to work. The staff were friendly, helpful and made me feel welcome. You gain a lot of experience while getting the satisfaction of helping others.
Blank (Current Employee) – Belcamp, MD – May 10, 2018
If your looking for a full time job not the place ! You do not get 80 hours they shut down early and send you home Too many Human resource people for employees . They staff people in the wrong areas lack of work a lot you average about 72 to 75 hours instead of 80 hours like you are hired for ! Just save yourself the trouble many other companies near by that pay better and provide you a full time job
Skin Care Expert (Former Employee) – Honolulu, HI – May 8, 2018
If you love shopping here, do not work here. It can turn you off to the whole thing. Some stores, management are amazing and you love going to work everyday. If you get stuck in a bad store, you'll never shop there again. Make sure you like the vibe of the PEOPLE before you try to work there because you love the store.
I loved working for Sephora. The training, education and management were excellent. It was a fun, exciting environment. I learned so much, not only product knowledge and training (free products!) but I learned excellent customer service!