It can be a great place to work if you have the right leadership guiding you
Color Cast Member (Former Employee) – Reston, VA – October 22, 2018
Depending on the store that you work in, it can either inspire you, or discourage you. I have visited locations where there is a happy work culture because Beauty Advisors are treated with dignity and respect. Unfortunately, the store that I worked in, the Store Director only looked out for her best interest, which then caused a negative culture within the team. You can get the best trainings from great brands, as well as a Pro Artist to guide you through your artistry techniques; there are wonderful resources with that! You also can get a lot of gratis, which is great! But for me, the reason I left is because my management didn't believe in the work life balance value that Sephora promotes.
Color consultant (Former Employee) – AZ – October 22, 2018
Fun place to work and play with makeup. Brands do come in and train you on products so your knowledge can grow. Depending on location of where you work is how successful they will help you become. Some management can give you the cold sholder for leaving their store because it messes with their turn over rate.
Beauty Consultant (Current Employee) – Lancaster, PA – October 22, 2018
I love working at Sephora. Makeup is my passion, and Sephora really provides a great environment for me to grow in my makeup career. I love the people I work with, the work-life balance is great, and the pay is great.
Sephora opened a lot of other doors for me within JCPenney. I learned a lot. Lots of training provided with every position in the company. Management was always so professional when treating associates on the sales floor. It’s a good company.
Beauty Manager (Current Employee) – Michigan – October 19, 2018
Like with most workplaces the vibe depends on management. Under the right management there is support, positive motivation, and a great customer centered environment. Under other management there can be high stress, rudeness, and severe isolation. Overall if you find a location with a great management staff you will have a great time at work.
Cosmetic Artist/specialist (Former Employee) – Gilbert, AZ – October 18, 2018
Great company to work for, great values and actually stands by them. I really enjoyed working at my location too, the entire cast there got along for the most part and there wasn't really any cliques to worry about interfering with your job.
Exciting, fast pace workplace with people that have the same taste.
Beauty Consultant (Current Employee) – Mishawaka, IN 46545 – October 18, 2018
I love working at sephora for the most part since im surrounded by things i love but my hours are cut super short. I also get to meet new people everyday plus see regular clients that come in and remember why they came in the first place and help them find the product again.
Cashier-> Color Consultant (Former Employee) – Orlando, FL – October 16, 2018
I worked at Sephora for almost 2 years. I really enjoyed what I did. I worked hard to go from seasonal to part time. And then never made any progress. I never got full time, and I never got any benefits. You get free makeup and skin care and hair care etc, but I needed insurance and was never able to receive it although I consistently asked for more hours. I also found another job and changed my availability and they did not honor it. I had to quit.
If you are a lover of make up the environment will be amazing for you. Get the opportunity to help all different types of people on a regular day basis. MY team was amazing there was never any drama between us.
It's a retail job with a lot of requirements and low pay. You ARE required to wear a full face every single day and the brands must be ones Sephora carries. There is an additional page of requirements for your appearance. Although there aren't many, if you are approached by a rude, out of control, customer, you will get in trouble for defending yourself. Management openly displays their prejudices towards the clientele and other workers. JCPenney pushes credit incredibly hard and you will have to attend meetings if you don't get people to apply. I think it would be a better part time job because full time is only 35 hours (max) and your schedule will make it hard to have a life outside of the store. Employee discount is 40% off Sephora Collection and 20% off actual name brand stuff. There is no path for advancement. The highest you go is a store manager and the ones that are in place have been there for 10+ years so those positions don't come open often. It is very much a self teaching, self reliant position where it is necessary to stand up for yourself.
The good: you get gratis (free product) once a month you can mostly do what you want with your schedule once you're hired and there for a month or two it can be really relaxed
Bad: VERY poor management Oversharing of personal information from management about themselves and your coworkers (and yes your business will be shared too if you tell it) LOW pay ($14.25 max for operations) No advancement They will absolutely work you to death so that the store manager and beauty manager have the schedule they want Youmore... are not hands on trained. An ipad and the back room is what you get and you probably won't get to finish it all.less
*you can call out pretty much anytime without any consequence
hard to get anyone to cover your shift, 35 hours max, low pay, poor culture, no advancement