Former employee (Former Employee) – Kansas City, MO – March 31, 2018
Too many people trying to run the show! They have no respect for the individual. Horrible communication, lack of follow through, and all around a large number of backstabbing cowards. A few trusted individuals so if you find them latch on and watch what you say. They don't like people rocking the boat or trying to change things for the better.
Office Coordinator (Current Employee) – Kansas City, MO – February 21, 2018
I love my job. Every day I go in I feel like I get the opportunity to make our patient's days a little brighter. I work in a busy clinic and I love the fact that it keeps challenging me. My clinic is my family and every team I am part of within this company is like another off shoot of that family. The atmosphere and culture here are what keep me with them. I wish I could stay forever, but the pay is too low and I know I will have to move on to something with higher pay soon enough.
I was an intern for 3 months. I had a great supervisor/CI/mentor. I would have stayed as a staff PT if my home was not in another state. They offer a discounted residency and ample opportunity to advance or "buy in" to a new clinic.
Physical Therapist (Current Employee) – Bonner Springs, KS – April 18, 2017
I have had the opportunity to work in many of the SERC locations and I feel lucky to be surrounded by such a great group of people! All of the clinics provide a fun atmosphere to work in on a daily basis, and really make you feel like you are an important part of the team. All of the staff members strive to provide exceptional customer service to their patients, and I really enjoy being a part of that!
Human Resources (Current Employee) – Kansas City, MO – May 31, 2016
I honestly have never felt more at home anywhere else. The SERC Senior Leadership truly cares about you and your success. I'm glad I made the move to SERC and am looking forward to a long career with this company.
Fantastic Coworkers and Senior Leadership
There is a 60 day waiting period before benefits kickin
Therapists are more interested in their bonuses than care
Coordinator (Current Employee) – NE Kansas – March 12, 2016
Therapists spend most of the session time typing. They could not care less for the patient. They have HS educated techs doing most of the exercises with the patients. The office manager's favorite term is 'corporate policy'.
Great staff rehabilitating patients with great success
Senior Office Coordinator (Current Employee) – Mission Hills, KS – November 10, 2013
My typical day is busy from the time I arrive till the I leave, with very few breaks or down time. It is a very busy office, seeing 40-50 patients between 2 - 3 therapists. I have learned a great deal about. customer service, of being professional but making the patients feel comfortable and at home and making their experience a positive one. I really enjoy teaching and training and serving others. I enjoy working with numbers and making sure things are done right. My co-workers are great people to work with and we are like family. We work very closely and well together. The hardest part of the job is the growing demands from the corporation, for me that takes away some of the enjoyment of the job. The best part of the day is talking to the patients and helping them to have a good day. Also when I can manage to get all of my work done and am able to problem solve and feel like I have done my best at the end of the day and not be stressed out.