Questions and Answers about Serco

Here's what people have asked and answered about working for and interviewing at Serco.

View all 48 questions about Serco

What is the work environment and culture like at Serco?

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9 answers

Very organized and professional

Answered

1
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With the implementation of a program known as "Nesting", new employees are given plenty of time to get to know the ins and outs of the company and it's processes.
Lead by subject matter experts, the GCIII Leads, nesters are guided through tasks step by step with any questions answered that may arise.
In the past, negativity plagued the site and some of that still lingers with employees that have worked there since the beginning of the contract.

With nesting, the goal is to change that negative perception and promote positivity within as well as giving a new employee time to learn at their pace to bring out there best in them.

Since nesting began, morale has been up as well as productivity.
The best practice to follow will be avoiding that unneeded negativity and focusing on your own goals and ambitions.

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Absolutely horrible that it's just disgusting. The upper management will micromanage each person individually. Legitimate concerns and incidences are not handled accordingly in HR. Confidentiality is an absolute joke, please do not work for this contractor.

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1
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Lots of work with no training, terrible pay, and an upper management that could care less.

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1
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The environment contains about 80% negative employees. Work in very hot and very cold temperatures and must supply your own environmental protection.

Answered - Truck Driver/Equipment Operator, Crew Leader (Current Employee) - Borger, TX

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My training team was awesome, but the general environment and culture was not so friendly.

Answered - Technical Instructor / Course Developer (Former Employee) - Wentzville, MO

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Everyone works with the equal understanding that Soldiers need our assistance. So we try to give as much as possible within the time constraints.

Answered - Counselor (Current Employee) - Fort Riley, KS 66442

2
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Male dominant culture.

Answered - Counselor (Former Employee) - Te

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Very boring. Rows and rows of cubicles that were the exact same. Employees were not allowed to personalize their cubes because of there being 2 swifts that share cubicles.

Answered - General Clerk 3 (Former Employee) - Rogers, AR

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