Learning/Human Capital Function of Civilian Services had a good collaborative culture
Instructional Designer II (Former Employee) – home office – September 9, 2018
Great people, creativity encouraged. Not much of an HR function, and not much of a career path for advancement as an instructional designer. It's important to understand that I worked in the training group, civilian services. I loved the people I worked directly with. My engagement with Serco corporate was minimal, and much of what filtered down to me wasn't impressive. I feel that Serco corporate treated me as a "billable body", ie, I was valuable to Serco as long as my hours could be billed to the government.
I did learn a tremendous amount during my 16 years with Serco. I felt valued by my peers and line managers/ supervisors. I felt stymied regarding formal advancement and promotion. Managers/supervisors seemed to be under pressure to discourage promotions because of the implications on bidding for future work.