General Clerk II (Former Employee) – Wentzville, MO – May 4, 2018
Was not trained adequately for the position. Would get trained to perform one task and the rules would change on how to do the task in the middle of the shift and then QA would come around and do over the shoulder assessments on tasks that we were barely trained to perform. This was one of the worst places to work.
Project Manager (Current Employee) – San Diego, CA – May 1, 2018
Great company to work for overall. Fairly stable job security and generally they are good about promoting and advancement. My biggest gripe is the 80/20 rule. Definitely 20% of the people do 80% of the work. The support staff for the boots on the ground people is minimal.
I worked at Serco a few different times, sometimes I moved on because of contract re-compete issues and sometimes they came to me and asked me to return in a different capacity and to my benefit and that of Serco. Very pleased when I worked for them