Residential Counselor (Current Employee) – Hudson County, NJ – September 13, 2018
The job of a residential counselor includes transportation, medication monitoring, writing weekly notes, case management, etc. The pay is not the best for the work we end up doing. Benefits are pretty basic but good. Overtime availability is great, can work way more if you need the extra money. The biggest problem is the company being unorganized and management not always helping out those who work under them. Most enjoyable part of the job however, is getting to help out the consumers with whatever they need. You work here to help people and it can be very rewarding.
Vocational Skills Trainer (Current Employee) – East Windsor, NJ – December 4, 2018
Working at SERV Behavioral Health systems INC., can be both a good thing or bad thing. I definitely enjoyed working with the consumers. If you were ever put in harms way, you were barely protected. They do not have a union so you are basically speaking for yourself if you had the chance to speak.
In the beginning Serv served as a genuine company showing flexibility towards both clients and staff. Nowadays unfortunately the company rely on manipulation and deceit justifying unfair pay raises. The company have presented raises in place of bonuses with the appearance of fairness however the raises were insulting which caused an upheaval amongst the employees. There is a large turnover at the company and a atmosphere of distrust. Serv has the potential to be fair and accommodating overall. In a field as such compassion starts at the top.
Start pay decent however very low and slow afterwards
Assistant Support Counselor (Current Employee) – Union City, NJ – September 20, 2018
At SERV BHS we share our experience, support and guidance with children, adults and families as they work to recover from and cope with mental illness, addictions, challenging behaviors, and intellectual and developmental disabilities.
employee (Current Employee) – NJ – September 8, 2018
management is a revolving door, turnover is too high on every level, HR is gone. no one answers phones. no one responds to emails. meanness flows downhill. who cares about mission and values when leaders are so bad. the only norm is quitting or getting fired.
Work atmosphere is steady pace. Working as a residential counselor expectation includes transportation to doctor appointments,assistance with cooking, checking to ensure medication is packed correctly, and documentation. Staff has the freedom to take residents to outing on the weekends if time allow it. Management for the first year was great (communicative, willing to help). In about eight months their was a new supervisor and she wasn't as great. Work culture is diverse. The hardest part of the job at the time was working under a supervisor who was bossy ,rude,disrespectful. The most enjoyable part of the job was interacting with the residents and building a report.