Service King Collision Repair Employee Reviews

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2.0
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Service king Collision Repair call center
Customer Service Representative (Current Employee) –  Richardson, TXAugust 18, 2018
I wont recommend this job to anyone,I start as a temp took me 6 months to become permanent.If theirs a position open they hire outside the company.No room to move up and grow with the company.
Pros
paid weekly
Cons
not enough money
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5.0
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Good enviroment , steady work pace.
Detail Technician (Current Employee) –  Columbus, OHAugust 18, 2018
I would reccomend working for service king if your looking to get your foot in the door of auto body and restoration there are plenty of opportunities to move up within the company.
Pros
1 hour break, benefits, vacation time.
Cons
Somedays busier then others .
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2.0
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Long hours and no pay
Service Advisor (Former Employee) –  Washington StateAugust 7, 2018
Offered a job as a estimator for a salary but was told a year later it will be only commission based on what is delivered with no base pay. Would work 10 to 12 hours a day. If you don't hit your quota, there will be a advancement in pay that will be taken out once you get a good week. So no chances of a raise or praise for doing well.
Pros
Paid weekly
Cons
No base pay or allowed to take time off
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5.0
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It was cool just i was on a temp assignment
Car Detailer (Former Employee) –  Lewisville, TXJuly 19, 2018
Great people fun job I was a temp so I didn't stay long. You can get paid by the hour you got paid by the car and it was like $15 a car sometimes you yet a bunch of cars a day sometimes you will get no cars sometimes it'll be like almost a week before you get a car but if it's constantly rolling it's a good job
Pros
Free lunch
Cons
No hours
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5.0
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Productive and fun work place.
Apprentice Body Technician (Former Employee) –  Pasadena, CAJuly 19, 2018
Stable career with service king, big company with lots of potential to grow. I left service king to go work for a smaller shop and i deeply regret my decision if not for my mistake i would have a bright future with this company.
Pros
everything.
Cons
none
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2.0
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This was a mistake
OC (Former Employee) –  Phoenix, AZJuly 19, 2018
There is no work/home life balance. Working 7 to 6 at minimum wage, there is no getting ahead. Training was a joke. Learn as you mess up. Management was unprofessional, he yelled... yes closed the door and yelled profanities at the service advisors over mistakes or hold ups that were out of their control. There is no where to advance unless you want to be on the insurance writing side of the business. It's crazy busy in the mornings, double booked and service advisors expect the OC to do all of their paperwork..ie explaining paperwork and getting signatures (not the oc's responsibility) while phones are ringing and other customers are in line. So much is expected, yet there is no training. Some online webinars that were useless. The management and some of the advisors made it a difficult & stressful place to work. Most of the customers were great, the techs were awesome. Management is so worried about pushing cars out, 70% came back with issues on the work and the advisors are quick to total out a car.
Pros
Monthly lunches were good
Cons
Long hours, minimum pay, no home life, poor management
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2.0
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It’s a paycheck
Employee (Current Employee) –  Colorado Springs, COJuly 19, 2018
Management needs a serious overhaul, there is no leadership and this place is a revolving door ,truth about commission pay is withheld and there is no respect
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4.0
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A good place to start
Production Manager/ Service Advisor (Current Employee) –  Ocoee, FLJuly 16, 2018
Work days are fine but full
very little time during the day but not a bad gig
I had check ins starting at 7:30am and they lasted all day
People you work with make the days much better
Pros
pay, benefits
Cons
time off, management
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4.0
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good place to work and great people to work with
auto body technician (Current Employee) –  Houston, TXJuly 12, 2018
service king is a great place to work there always work some where easy to relocate stores if need be and most importantly service king works as a team
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3.0
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workplace is great.
Detailer/Customer Service (Former Employee) –  Park City, UTJune 30, 2018
Benefits, workplace and the people are great at the park city location. Service king is structured very well. Organization and communication are key..
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5.0
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Autobody Repair
Operations Shop Manager (Former Employee) –  Mesquite, TXJune 28, 2018
Nice work environment. The pace varied from slow to fast. Repair people do a great job repair autos. Customer service is good. No complaints at all.
Pros
air, water, lunch breaks
Cons
hot
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4.0
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Roller coaster ride
SERVICE ADVISOR (Former Employee) –  FloridaJune 28, 2018
The first location I worked for had a terrible Gm, still does, they do nothing about it. Second location I worked for was wonderful and how a shop should be run and a GM that actually cared for her team and the company.
Pros
pay
Cons
hours
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3.0
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Good company, long hours, mediocre pay
Lead Service Advisor (Former Employee) –  Galleria Houston, TexasJune 28, 2018
Overall a good company to work for. That being said. The days are long and the guaranteed pay is minimal. If you have a slow week as an advisor and you are paid your minimum ( around 500.00 take home avg. per week) then when you have a good week they require you to pay back that draw you were paid in your bad week. The opportunity to make 1500-2000.00 per week is there. However, depending on what accounts you are assigned the amount of work coming in fluctuates drastically. You may close 10k one week and 40k the next week. Hard to budget when you don’t know how much your making week to week. So you either need a spouse that works, or a nice chunk in the bank for those bad weeks.
Pros
Big company, job security, good benefits.
Cons
Long hours, unpredictable pay, difficult guidelines to keep up with
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4.0
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High paced demanding schedule
Area Manager (Former Employee) –  Dallas, TXJune 26, 2018
Appreciated the opportunity to learn the corporate structure and the multiple business platforms to success. Highly capablle teammates who were highly motivated gor success. Appreciated the ability to have the data support and the ability to share and create solutions
Pros
Fast pace upward mobile
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5.0
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Overall a good place to work.
Office Coordinator (Current Employee) –  Bentonville, ARJune 26, 2018
I enjoy working here. Everyone I work with is great. It’s a very laid back environment. It can be stressful at times but as long as you keep your cool and relax it’s fine.
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4.0
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OK company, but I worked at a great shop.
Parts manager and autobody tasks (Former Employee) –  Waco, TXJune 22, 2018
ServiceKing is a good company, but it is still corporate america. However, I worked at an excellent shop with exceptional management. I would have no concerns recommending serviceking as an employer to anyone.
Pros
Supportive atmosphere and many benefits
Cons
Long hours
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3.0
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Hard core advisors needed only
Service Advisor (Former Employee) –  Yuba City, CAJune 20, 2018
Not a place for comfort in workspace. High pressure, high volume. Only experienced parties should apply. Co-workers are not real friendly because of the need for the numbers game. All employees are on some sort of numbers system.
Pros
Chain Company
Cons
Quota pressure
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4.0
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Great place to work
Parts Assistant Manger (Current Employee) –  Oklahoma City, OKJune 11, 2018
I currently work for Service King and overall as a company I believe they hold true to there mission. The atmosphere is that of a body shop so there are definitely ups and downs but the people are friendly and great to work with.
Pros
Busy and fast paced
Cons
Long hours
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5.0
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Great company to work for
Call center representative (Current Employee) –  Rolling Meadows, ILJune 10, 2018
I've been working for this company less than a year and already got a dollar increase, management are amazing they really listen to you and there is a lot place for growth. Just love it!!
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5.0
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Good Company
Production Manager (Current Employee) –  Euless, TXJune 5, 2018
Lot of opportunities in the company. Competitive fast growing and well rounded industry leading in their field. There is a lot of ways to learn and grow in the company.
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Overall rating

3.3
Based on 205 reviews
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