Service King Collision Repair Employee Reviews

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1.0
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No work life balance
SERVICE ADVISOR (Former Employee) –  Los Angeles, CADecember 8, 2018
Experience can vary from shop to shop. You can work long hours, your pay can be inconsistent. You have a base pay plus commission. some weeks it can be good, and some weeks it can be horrible. You will have to handle your customers from beginning to end of repairs. In my experience there was a lot of talk and not much action. They don't provide very good training for estimators. You learn on the fly. If you're an estimator, the only other position you can go for is a general manager.
Pros
pay can be good when it's busy
Cons
long hours, inconsistent pay, poor training, not much mobility
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1.0
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Company only culture
Estimator (Former Employee) –  PADecember 1, 2018
The amount of employees this company goes through explains everything. There are many reasons why employees don't want to stay there. Have been in the business for 30 years.
Pros
Unknown
Cons
Commission only based pay plan for estimators. Life work balance non-existant.
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5.0
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Productive and reputable organizational training
SERVICE ADVISOR (Former Employee) –  Humble, TXNovember 28, 2018
Service King taught me alot in time managment, teamwork, and an amazing 2 week service advisor training program/school. Great benefits and incentives as well. Also there is always trainers available for any topic of job responsibilites of any position at Service King.
Pros
Job Security
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3.0
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Corporate decisions are killing this company!
Automotive Technician/ Mechanic (Former Employee) –  Moore, OKNovember 26, 2018
In the beginning this company was great. Great pay, busy shop, great management and positive work environment. Service King has some great people employed but they are dropping like flies. The company at the corporate level continues to make very poor decisions eventually trickling down to individual shops and the people working in them. The company has had a very significant drop in business in the last 2-3 years leaving techs drowning with no attempt by SK to compensate. Corporate simply doesn't care if their employees stick around or not.
Pros
Great people
Cons
Lack of hours
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3.0
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Relax place of work
Office Coordinator (Current Employee) –  Southaven, MSNovember 7, 2018
Nice environment and treated as family. The company has many good people working for them who are very genuine. Been here for three years and have met great people
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4.0
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very productive
Service Advisor (Current Employee) –  Stafford, VAOctober 29, 2018
benefits at service king are great ! I have learned a lot working at service king and interacting with customers and insurance companies. I have no negative feed back.
Pros
great benefits
Cons
work too many hours
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1.0
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The worst working experience I’ve ever had
Advising Assistant/Receptionist (Former Employee) –  Stafford, VAOctober 29, 2018
Everyone is after everyone else’s job, it is so toxic I would never reccommend to anyone, management is destructive. Do not work here it is very unprofessional
Pros
None
Cons
Management, organization, treatment of employees
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4.0
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Buen abiente de trabajo
Painter Helper (Former Employee) –  Lehigh Acres, FLOctober 20, 2018
Buen abiente para trabajar, buenos beneficios, las herramientas nesesarias para trabajar.
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2.0
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Por place to work
Prepper (Former Employee) –  Orland Park, ILOctober 15, 2018
This place was a waist of time, if you applying for prepper you are not going to make your hours, you make the hours for the and the painter dose not help you on the job.. you make low salary here..
Pros
Sometimes if you make the budget
Cons
N/s
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1.0
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Long hours - consistent turnover
Service Advisor (Former Employee) –  Austin, TXOctober 14, 2018
Long hours, shortened lunches while continuing to be scheduled during specific required time period for lunch; good training opportunities online for additional certifications; overscheduling of appointments; quick turnaround of jobs; turn down larger jobs due to cycle-times; no pay for total loss adjusting - basically less than $10.00 for multiple hours of work - basically free work from adjusters.
Pros
online training for insurance guidelines
Cons
basically no pay for total losses, disrespect of scheduled lunch times cut short due to scheduling overlaps
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1.0
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Severe lack of professionalism and a politically charged environment
Lead Painter (Current Employee) –  New Braunfels, TXOctober 11, 2018
Would not recommend this employer to anyone who values stability. Severe lack of professionalism and no overtime for salary employees. Low quality work. Prefer quantity over quality
Pros
Good benefits
Cons
Horrible management and lack of communication
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2.0
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Not always enough work for a fulltime mechanic
AUTOMOBILE MECHANIC (Current Employee) –  Oklahoma City, OKOctober 9, 2018
I think this company would fair better with a part time mechanic.
The atmosphere is good to work in. Equipment is in good working order.
The management changes quite often.
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5.0
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Great company to work for
Service Advisor/Estimator (Former Employee) –  Pompano Beach, FLOctober 9, 2018
I only can say positive things great people and team

effort to achieve common goals

I had to leave for family reasons

I would do it all over again
Pros
They give you what you need
Cons
Parr’s takes too long to receive
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4.0
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Atmosphere unhealthy
Office Coordinator/Office Manager (Former Employee) –  Castle Rock, COOctober 5, 2018
Atmosphere unhealthy and dirty. Low pay. Manager was fine. Co-workers were great and helpful. Overtime rare. Could be more technically advanced with their computer system and payment systems.
Pros
Friendly and helpful co-workers.
Cons
Unhealthy air, always dirty, low pay.
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1.0
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Worst place i have ever worked
Service Advisor (Current Employee) –  Colorado Springs, COOctober 3, 2018
Service king only cares about Service King. Straight commission that as a service writer you really have no control of, your commission is based on how quick your techs and painters work and if the insurance sends you jobs.
Pros
None
Cons
Commission, work life balance.
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5.0
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face paced
Service Advisor (Current Employee) –  Woodbridge, VAOctober 2, 2018
Busy day, work well with techs , techs and staff work to get the work done to complete the job, writers work to deliver completed cars to customer. Customer service most important
Pros
close to home
Cons
some times to fast paced
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2.0
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Very stressful place to work
Parts Manager (Current Employee) –  Little Rock, ARSeptember 29, 2018
Training is minimal and what training I was given the person was more interested about beating the system to reach bonus. When i needed to help he was never around.
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1.0
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Paint Assistant
Paint Prep (Former Employee) –  Peoria, AZSeptember 28, 2018
I would buff cars prep for paint and detail cars. manager was a jerk but everyone else was ok. some days there was alot of work others not so much. My title was paint assistant but all i really did was buff.
Cons
no breaks other that hour of unpaid lunch.
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3.0
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Bueno
Bumper technican (Former Employee) –  North Richland Hills, TXSeptember 24, 2018
Buen trabajo, pero muy poco estable semana a semana
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4.0
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Great company to work for
Production Manager / Assistant Manager (Current Employee) –  Seattle AreaSeptember 24, 2018
Never had anything bad to say about Service King. The staff are excellent to work with. Technicians are very skilled and knowledgeable and the take pride in their work. Management is very well balanced and always have the customers and partners in mind.
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Overall rating

3.3
Based on 228 reviews
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