Auto Body Technician (Former Employee) – Alpharetta, GA – November 28, 2018
Service King location was only 2 miles from where I rented at the time. The Benefits of health insurance was the best part of working there. There was plenty of working space when they didn't hire too many technicians for the amount of work they had. To meet upper management goals they kept more technicians than were necessary to do the work. A number of Co-workers that had been there a long time moved on while I was there.And they changed out 3 managers in 4 months at one time.
SERVICE ADVISOR (Former Employee) – Los Angeles, CA – December 8, 2018
Experience can vary from shop to shop. You can work long hours, your pay can be inconsistent. You have a base pay plus commission. some weeks it can be good, and some weeks it can be horrible. You will have to handle your customers from beginning to end of repairs. In my experience there was a lot of talk and not much action. They don't provide very good training for estimators. You learn on the fly. If you're an estimator, the only other position you can go for is a general manager.
pay can be good when it's busy
long hours, inconsistent pay, poor training, not much mobility
SERVICE ADVISOR (Former Employee) – Humble, TX – November 28, 2018
Service King taught me alot in time managment, teamwork, and an amazing 2 week service advisor training program/school. Great benefits and incentives as well. Also there is always trainers available for any topic of job responsibilites of any position at Service King.
Automotive Technician/ Mechanic (Former Employee) – Moore, OK – November 26, 2018
In the beginning this company was great. Great pay, busy shop, great management and positive work environment. Service King has some great people employed but they are dropping like flies. The company at the corporate level continues to make very poor decisions eventually trickling down to individual shops and the people working in them. The company has had a very significant drop in business in the last 2-3 years leaving techs drowning with no attempt by SK to compensate. Corporate simply doesn't care if their employees stick around or not.
Service Advisor (Former Employee) – Austin, TX – October 14, 2018
Long hours, shortened lunches while continuing to be scheduled during specific required time period for lunch; good training opportunities online for additional certifications; overscheduling of appointments; quick turnaround of jobs; turn down larger jobs due to cycle-times; no pay for total loss adjusting - basically less than $10.00 for multiple hours of work - basically free work from adjusters.
online training for insurance guidelines
basically no pay for total losses, disrespect of scheduled lunch times cut short due to scheduling overlaps
Service Advisor (Current Employee) – Colorado Springs, CO – October 3, 2018
Service king only cares about Service King. Straight commission that as a service writer you really have no control of, your commission is based on how quick your techs and painters work and if the insurance sends you jobs.
Paint Prep (Former Employee) – Peoria, AZ – September 28, 2018
I would buff cars prep for paint and detail cars. manager was a jerk but everyone else was ok. some days there was alot of work others not so much. My title was paint assistant but all i really did was buff.
Production Manager / Assistant Manager (Current Employee) – Seattle Area – September 24, 2018
Never had anything bad to say about Service King. The staff are excellent to work with. Technicians are very skilled and knowledgeable and the take pride in their work. Management is very well balanced and always have the customers and partners in mind.