ServiceLink
Happiness rating is 52 out of 100
3.0 out of 5 stars.
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ServiceLink Employee Reviews in Virginia Beach, VA

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3.0Work-Life Balance

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A great start in learning the mortgage industry

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The most useful review selected by Indeed
LoanCare, LLC will give you a chance if you have no experience. There isn't much training but you will definitely learn once you get in your role. The pay is ok, but depending on who you know you can advance.

Pros

What you can learn

Cons

Poor training
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Poor management

They are extremely unprofessional, vindictive, the initiators of office politics and create hostile work enviorments. They encourage their less productive workers to harass their more productive workers. They are very intimidated by those who are more knowledgeable than them who are in lower positions than they are. They know those people have the potential to go a lot further in the company and they pull out all the stops to keep that from happening. They like to keep people around who are less knowledgeable than them, brown nose and have no ethics or morals. As long as those people are around, they know that there positions are safe. Whereas someone whose a strong performer, knowledgeable and is able to do their job well with integrity, they try to get rid of and are very successful at doing it

Pros

Nine

Cons

Everything
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Micro Management

Overwork employees and very critical of team members and not very positive atmosphere. I was a supervisor and tried to keep my team pumped up but management only focused on what my team was doing wrong, not what they were doing right.
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A Day in the Life of a Foreclosure Specialist 2nd QC

Overall I most enjoy having capabilities to work remote with dual monitors to view multiple applications and docs but teamwork & communicating is key.

Pros

Opportunity to work without being micro-managed

Cons

Not always able to contact management right away when issues arise.
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Use this as a stepping stone

The atmosphere here is laid back but depending on the work you do it can be stressful because they pile it on. Some departments don't get bonuses do regardless of how hard you work you may only be rewarded with pizza (smh) or a gift card that they tax on your check.

Pros

Overtime

Cons

High healthcare, high turnover rate, no satisfaction
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Would only recommend working here if you really need a job

Management only concerned with servicing more loans rather than focusing on employees and the quality of work produced. Lots of work for low compensation. Dead end job, knowledgeable employees with tenure usually leave due to lack of advancement opportunities.

Pros

casual dress code

Cons

everything
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Growth

Never a dull moment. With growth came a lot of change for the better. Management developed a wellness program, extensive training and open communication amongst upper management and the rest of the company by way of quarterly town hall meeting.
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Productive place to work

no room for advancement within Loss Mitigation department. Once you are in that department it is hard to move up. Company has not grown to the point where more management team is required.
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Service Release Processor

Process Interim and Retained loans from system, Reconcile Escrow and Curtailment funds, Communicate with clients and provide them with necessary documents, reports, and information to insure the transfer process goes smoothly
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Great place to learn

I like how Service Link always had classes available to better yourself. Management was lacking but the co-workers are great
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Very exciting and challenging place to work.

This year I faced a unique challenge, a change in management. With this change came a total rebuild of fundamental thinking as well as a transformation to my positional approach. My attempt was to be a significant asset to my team and company. The new communication style wasn’t difficult to adapt to as core company values remained the same. This year was mostly spent focusing on the establishment of the proper protocol and procedures. Great ground work was instituted, and with ever changing landscape a strong keystone was ascertained. The key phrase of the year was “adaptation of flexibility”.

Pros

under limited supervision.

Cons

distance from home.
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Overall rating

3.0

Based on 469 reviews
5
62
4
114
3
124
2
83
1
86

Ratings by category

3.0Work/Life Balance
2.9Compensation/Benefits
2.2Job Security/Advancement
2.6Management
2.7Culture

Ratings from women

3.1
InHerSight Score
2.9Personal Development
3.4Career Opportunities
2.9Family Support
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