ServiceMaster Employee Reviews

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Low salary, high-end work expected
CREW MEMBER (Former Employee) –  Catoosa, OKMay 17, 2018
The job usually consisted of going and cleaning, the consumer then judges how you did the next day. Reports made about your work are made but are rarely relayed to you.
Pros
N/a
Cons
Low pay
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Cleaning Company
Customer Service (Former Employee) –  Metairie, LAMay 17, 2018
Another Company who considers themselves to be a Christian Company, however they pay employees as little as possible. Give then little to no benefits; no opportunities for growth or advancement. Some employees have worked for 15 years at minimum wage!
Pros
Paycheck, lunch hour
Cons
poor managment style
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Needs work
ADMINISTRATIVE ASSISTANT (Former Employee) –  Tea, SDMay 16, 2018
It was a fun place to work until the franchise was bought out by another franchisee who had no experience in disaster restoration. The wages were also skewed to where they were almost unfair. There were times where business was slow and other times where it would be busier. We also used to go out to lunch quite a bit together as a team before the buyout.
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Summary
Marketing Director (Former Employee) –  Lincoln, NEMay 14, 2018
From leaking faucets to burst pipes and flooding, water damage is one of the most common and potentially destructive problems you can face as a homeowner. If not taken care of immediately, excess water in your home can promote electrical hazards, cause expensive damage to your home's structure and furnishings, and can even lead to the growth of hazardous mold. When the worst happens, call the experts at ServiceMaster of Lancaster County.
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Hard work
Estimator/Project Manager (Former Employee) –  Oak Park, ILMay 14, 2018
If you are a restoration tech you will be introduced to some of the hardest physical work you can imagine. Hauling wet carpet and drywall in plastic bags out of basements is a miserable way to make a living
Pros
decent salary(once above the technician level})
Cons
24/7 on call, working on a moments notice, hard physical work
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Fun and laid back workplace
Janitor (Current Employee) –  Jackson, MSMay 14, 2018
Always work to be done, I learned a few things some are personal, the management was ok, the workplace culture was fun! The hardest part was getting to work on-time.
Cons
no breaks
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Great team!
Fire Technician (Current Employee) –  Park City, KSMay 10, 2018
This company is great at making their employees feel welcomed. They don't pressure the workers to be perfect. This place is willing to work with you and be patient even when your skills are not up to par.
Pros
They trust you to do a good job.
Cons
Compensation and benefits.
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Unsatisfactory
Water Mitigation Clerk (Former Employee) –  Saint Cloud, MNMay 6, 2018
Arrange for crew to arrive at all water and fire losses.
Obtain all information on the losses to submit to insurance companies.
Enter all data into the database and complete all packets for managers.
Pros
location
Cons
Not a great work environment
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Great Company with Great Culture
CORPORATE RECRUITER (Current Employee) –  Memphis, TNMay 4, 2018
ServiceMaster has a great company culture and really stands by what it says. The community involvement is awesome and there are so many opportunities to give back!
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Cleaning
janitor (Former Employee) –  Saint Cloud, MNApril 24, 2018
Overall enjoyed working for the business, Hardest part of day was non-regular part of days. Overall work culture was enjoyable. Management was supportive.
Pros
likeable management
Cons
non-regular hours
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Try to look elsewhere first!
Account Manager, Full Time (Current Employee) –  Lincoln, NEApril 23, 2018
This isn't the best place to work. Rarely a raise in a long period of time that I worked here. Benefits are minimal and not worth the extra stress!!!
Cons
Bad Management, Stressful, Unfair at times.
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Not a bad starting point
DIRECTOR OF HOUSEKEEPING & LAUNDRY (Current Employee) –  The Rio at Cabezon in Rio RanchoApril 19, 2018
Very supportive staff, but, contract signed at beginning of your employment was changed all the time with no compensation. They provide excellent guidelines and training for the managers, the staff is friendly and knowledgeable and they do not mind answering any questions you have. Pay is great to start, but there are no raises and time off is earned time. They improved by offering direct deposit to their employees which made payday a lot easier for all. Health Insurance is affordable and really good. Their training and support is great.
Pros
Health Insurances
Cons
No raise in pay
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Overworked, underpaid
Project Manager (Former Employee) –  Fresno, CAApril 18, 2018
Franchises can run however they want. I was salaried, worked a minimum of 10 hours/day and expected to be available when I requested time off. I did learn a lot about the industry, though
Pros
They are willing to teach
Cons
No benefits
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Poor working enviornment
Corporate Talent Acquisition Specialist (Former Employee) –  Memphis, TNApril 17, 2018
Only room for growth is for those that do not challenge their behavior model because the lowest performers are those that are retainined and top performes are given serverance packages go figure. Poor leadership. HR Team is really not up to par.
Pros
flexiable schedule
Cons
micro managment. poor development for employees
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ServiceMaster
Consumer Telesales Supervisor (Current Employee) –  Memphis, TNApril 12, 2018
Good company to work for! One of the top companies in America. It’s growing and the the job opportunities are great! I would love for the company to focus more on mentoring and developing employees to grow.
Pros
Benefits and Commission is great
Cons
Need to be more relationship oriented and not just numbers driven.
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Good job
Sanitation Worker (Former Employee) –  Downingtown, PAApril 9, 2018
Service master is a good job. I liked the employees that I worked with. The cleaning sites were amazing and easy to find. All supplies were provided. Overall good work place.
Pros
None
Cons
None
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Chill
Cleaner/Janitor (Former Employee) –  Stevensville, MDApril 8, 2018
You just went in, did your work no big deal. Didn't have to interact with people other than maybe one or two coworkers. just as long as you can handle cleaning bathrooms and stuff it's very manageable and pretty much anyone can do it.
Pros
Alone time
Cons
Cleaning bathrooms is kind of gross...
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Terrible
Restoration technician (Former Employee) –  Green Bay, WIApril 4, 2018
Terrible place to work, mismanagement of employees and jobs and all the demand they have of you going out of town and out of state. Owners are a joke and expect you to be a robot without a brain...
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Started good but turned shady
Paralegal (Former Employee) –  Memphis, TNApril 2, 2018
This was a good place to work 5 years ago but now it's shady and the company culture is toxic. People are so afraid to lose their jobs it's ridiculous. The company is clearly not afraid to take the easy way out and fire anyone who stands up for what's right. The environment is not worth the pay
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Good mid-level company. Service industry business with Growth potential
Director (Former Employee) –  Memphis, TNMarch 21, 2018
Company is moving to embrace new processes, systems and business culture to move into the current US business execution model.

Good leadership.

Moving HQ's to downtown Memphis in the Peabody location. A key employer in Memphis
Pros
Great potential for business growth
Cons
AHS is splitting from SVM. Downtown location will be tough to navigate
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Overall rating

3.6
Based on 565 reviews
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Ratings by category

3.4Work/Life Balance
3.1Compensation/Benefits
3.0Job Security/Advancement
3.3Management
3.4Culture

Ratings from women

InHerSight Score
2.4

2.3Personal Development

2.9Career Opportunities

2.3Family Support

Women rate the female-friendliness of their workplaces on InHerSight