Lead Technician (Former Employee) – Chesterfield, VA – August 22, 2018
You will always have a pay check but no time for family you will get to do something diffrent everyday but the managers fail to tell you what needs to be done and get furious when it isnt done their way
Crew Chief (Former Employee) – Longview, WA – September 19, 2018
The management at this company doesn't seem to want to work with you, or train you so you are basically left stranded until fired. Favoritism is also a major factor in this, as it becomes well obvious as to who gets away with breaking rules without consequence.
Job variations keep you from being bored
Cut-Throat, Poor management, Favoritism, Lack of tools given
Human Resources Manager (Current Employee) – Mendocino, CA – June 20, 2018
Working for SERVPRO has been a great experience. Every job has its ups and downs, but this industry is fast-paced which I enjoy. Working here also has made me feel like I am able to make a positive difference in peoples' lives.
Commercial Marketing Representative (Current Employee) – Greater Seattle Area – April 26, 2018
Part of a much larger franchise, however small family business going through growing pains. Not really any opportunity for advancement. Ask far more time of employees than they are willing to provide compensation.
Crew Leader (Former Employee) – Pennsylvania – January 28, 2018
My review is that the people I worked with were great, but without warning we could have very slow weeks where I would be off and not making any money. The franchise where I worked at did not offer any benefits but the culture was good and when we did have good people jobs went good. They struggled to keep people working there, ended up being a revolving door, constantly getting temporary workers that more times than not ended up being useless and lazy. It was hard to keep pace with how they wanted jobs to be completed when you're working shorthanded, essentially with no help.
Administrative Support Specialist (Former Employee) – Cincinnati, OH – January 11, 2018
Servpro Industries is the worst company I have ever worked for. The staff aren't trained properly, which leads to poor work performance, bad results and unsatisfied customers. They don't stick to their timeline, and are constantly being audited by their corporate offices. The owners will use any employee as a scapegoat so that they are not made to look bad themselves. They operate at a loss and overcharge customers to compensate.
Slow paced work environment with competitive people
Receptionist (Former Employee) – Englewood, CO – November 28, 2017
As a receptionist, I had all the typical duties. I had fun talking with my co-workers there. However, I did not feel that everybody was treated fairly. I did like being there, there was always something going on. However, just like any other workplace, there was drama. I liked who I worked for and who I worked with and I was sad to go.
Office Manager (Current Employee) – Cherry Hill, NJ – May 28, 2017
Was able to go to school and get certified in areas of daily work. Being on call around the clock is very difficult doesn't leave time for a life outside of work. Best part of job is helping the customers
Production Technician (Current Employee) – Saint John, IN – March 31, 2017
My workplace was fun and everyone was very outgoing. I learned how to clean up water and fire disasters and restore contents to like new condition like it never even happened. I felt prideful to be a ServPro employee Management was iffy they meant well and tried to do everything by the book when thats not always the best answer. Your work environment depends on which franchise location you work at. The hardest part of the job is learning psycho-metrics.
General Manager (Former Employee) – Gilbert, AZ – February 27, 2017
Servpro benefit plan is good, there is no work life balance. Hours are not exceptional but was a fun place to work where they focus on teamwork. They have year end Christmas parties and provide bonus if goals are met.