Shake Shack
Happiness rating is 58 out of 100
3.5 out of 5 stars.
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Shake Shack Careers and Employment

Work happiness

Scores based on about 1,537 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they can get support and encouragement from colleagues at work?
Do people feel they are appreciated as a person at work?

About the company

  • CEO
    Randy Garutti
    approve of Randy Garutti's performance
  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    $100M to $500M (USD)
  • Industry
    Restaurants & Food Service
  • Headquarters
    Shake Shack 225 Varick S...
  • Link
    Shake Shack website
Learn more

Jobs near you

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Food Preparation & Service

10 jobs


Salary estimated from 2.4K employees, users, and past and present job advertisements on Indeed.


Employees at Shake Shack have reported receiving these benefits. They will vary by role and location.

Retirement plan
Health insurance
Paid time off
Dental insurance
Vision insurance
Employee discount
Flexible spending account
Referral program
401k matching
Performance bonuses
Quarterly bonus
Flexible schedule

Rating overview

Rating is calculated based on 1.5K reviews and is evolving.



Shake Shack Team Member in Potomac, MD
on February 24, 2022
my managers were great. However, the environment is pretty stressful, especially if you BOH. Scheduling was somewhat flexible but I got mostly night shifts despite wanting day shifts.
Crew Member in Somerville, MA
on September 28, 2022
I only worked there for a short period of time but it was pretty fun! Most of the people were very nice to work with and I’d work here again! Very light hearted and fun environment
Crew Trainer in Las Vegas, NV
on September 27, 2022
Very easy to work here, good money. They listen to most of your requests. The only downfalls are 1) They won't move you around unless you bug em for about a week. 2) managers can be weird, but that's every place. The majority are good managers. Some great ones too. As long as you are ok with doing your job. And actually do it.
Manager in Ohio
on September 27, 2022
Loved it for years but the higher ups don’t care. Would love to have more to say but I don’t. It’s just a great culture until it isn’t anymore. I loved it mostly but I dunno how to feel anymore.
Team Member in Columbia, MD
on September 26, 2022
There is a lot of opportunity to move up in the company and the staff is friendly, but management has been known to rub people the wrong way through neglect of consideration.

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Questions and answers

People have asked 200 questions about working at Shake Shack. See the answers, explore popular topics and discover unique insights from Shake Shack employees.

See questions about:

  • Hiring Process
  • Salaries
  • Dress Code
  • Interviews
  • Working Hours
  • Hiring Age
  • Benefits
  • Drug Test
  • Background Check
  • Attire
  • Promotion
  • Training
  • Working Environment
  • Working Culture
  • Work from Home

Interview insights

Insights from 726 Indeed users who have interviewed with Shake Shack within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

availability and experience

Shared on September 24, 2022

If a co-worker makes a mess at your station and you get in trouble for it what would you do?

Shared on September 23, 2022

1) Asked about my job experience 2) asked me to define customer service & hospitality 3) asked me to talk about a time I experienced good customer service 4) asked what do I typically order 5) asked me for my availability

Shared on September 17, 2022

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