Stressful but not scummy.
Shake shack is often packed and hectic. The hours can get long and it can show that the workers get stressed out in the environment. That being said, the pay is fair, the discounts are fair, you will never be laid off for no reason, there Is ample opportunity for raises and advancement, and this opinion may vary, but I for one liked the managers. The company is very fair to both employees and customers. It's just very stressful, and always understaffed.