Shake Shack Employee Reviews in Washington, DC

Found 41 reviews matching the search See all 703 reviews
Sort by: Helpfulness | Rating | Date
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun environment
Cashier (Former Employee) –  Washington, DCJune 13, 2019
While working at Shake Shack its very fast paced especially at half time.The most enjoyable time is break time because there burgers are so good and juicy.
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Work place
Hostess (Former Employee) –  Washington, DCMay 26, 2019
It's pretty chill job just make sure you do your job and you really dont have to worry bout a manager just dont seem like you have nothing to do at all
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun place with TVs
Team Member (Former Employee) –  Washington, DCApril 23, 2019
Fast pace learned how to run the grill and back of the house Productive and family orientated everyone helps everyone one band one sound the management worked well in order to keep the shack running like a well oiled machine
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
shake shack is a fun experience
Cook (Former Employee) –  Washington, DCMarch 29, 2019
shake shack is a fun experience for anybody that works hard and at a fast pace,and enjoys being around people. its a culture expernice as well,meeting people from all across the world,as well as some of your local celeberties. overall shake shack is a fun experince, with good people and good food.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Really fun workplace, fast paced, multiple members to help
Team Member/Cashier (Current Employee) –  Washington, DCMarch 22, 2019
Very fast paced and fun job, need multiple members to help get the job done. Multiple stations to learn so it’s always something to do. Very up Beat and friendly environment. Always something new to learn and always something to get certified for.
Pros
Paid time off
Cons
No free lunch, no paid sick days
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
produtive work place fast paced and good customer service
shacktrainer (Former Employee) –  Washington, DCFebruary 22, 2019
I would go to my assigned station which was hot side of the kitchen where I had to prepare for my shift and restocked area where I cooked food and maintained a clean work station
Pros
60% discount
Cons
bad management
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very Stubborn With Hours
Team Member (Former Employee) –  Washington, DC 20024February 10, 2019
They don't give you enough hours, and if you work too many hours they send you home or tell you not to come in. They never follow their policies or guidelines, they don't care much for their staff. The managers have favorites and show favoritism.
Was this review helpful?Yes 5NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Co-workers were very friendly
Team Member (Former Employee) –  Washington, DCJanuary 21, 2019
Met a lot of new people long lasting friendships. Management wasn’t that not neccisarly the shift leaders but the General Manager was weird I’m not sure what it was.
Pros
60% discount
Cons
Management
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Management
Team Member (Current Employee) –  Washington, DCJanuary 10, 2019
From working at Shake Shack, I have realized that not anyone is cut out to be a manager as my experience with certain managers at Shake Shack was really unpleasant.
Was this review helpful?Yes 3NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced but managers get into cliques It feels like High School all over again.
Line Cook (Former Employee) –  Washington, DCDecember 3, 2018
Feels like High School and managers show favoritism and break off in to little cliques. It started out fun but eventually all your hard work is for nothing because you can't earn more unless you take a test to be a trainer and that's not fair.
Pros
Discount on food
Cons
Sometimes no break
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A good job just bad communication and more
Team Member (Former Employee) –  Washington, DCNovember 9, 2018
It was okay but it’s just a lot to work on. I loved going to work and being on time but the managers was not acting like managers and I had to move on too something new
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun
Team Member (Former Employee) –  Washington, DCAugust 20, 2018
it a great job team can be a little more better and managers need to not cross contamination and do a little more smiling make the customers feel great
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun workpace
CASHIER (Current Employee) –  Washington, DCAugust 10, 2018
Its a fast pace dinning experience. Customer service is the number one priority. The management team is great they are very understanding and is willing to work with you. The hardest part was when you first start working there and the lunch rush and the kids that's on trips visiting the near by museums. I enjoyed working at shake shack because everything we did was done as a team and the team was always looking out for one another.
Pros
Discounted Lunch
Cons
30 minute breaks was not enough working 8-12 hour shifts
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Customer Service
Cashier/Customer Service (Former Employee) –  Washington, DCJuly 24, 2018
I really enjoyed working for Shake Shack! The staff members are very helpful, playful and fun to be around. The customer service there is really good!
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Shake Shack it a great job
OPENING TRAINER (Current Employee) –  Washington D.CMay 15, 2018
Make the best out of your time. If you push yourself and stay motivated you will enjoy the job. But if you are the type of person to stand by and let life happen then it may not be best for you.
Was this review helpful?Yes 2No 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Pros and Cons
Crew Member (Former Employee) –  Washington, DCApril 23, 2018
Potential to move up, but may not due to never enough time.

Money is decent, but is very strenuous physical labor over time.

Management does job, but can get hectic when several managers instruct one associate with several tasks.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
front of house
Hospitality Associate (Former Employee) –  Washington, DCMarch 19, 2018
My job was front of the house, which mean i have to take out the trash, make sure dirty dishes was in the back, sweep,mop, restock the condiment station, and also greet the customers/guest.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Bad
Cross Trainer/Team Member (Former Employee) –  Washington, DCJanuary 20, 2018
Shake Shack is a very bad company, they make false promises to the employees stating that they will help them to improve and get higher in the company but ultimately lies about it in the end.
Pros
the money
Cons
the job
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wouldn’t recommend
Team Member (Former Employee) –  Washington, DCNovember 29, 2017
Shake shack is for someone who is in high school. They have no benefits. The management sucks! They write you up without informing you. They do a lot of stuff that management shouldn’t do. Their rude. They made me clean up human defecation without any assistance. They pick with you. They show favoritism. The most benefits you receive is the discount on food. No 401k. They donot inform you when they need you to improve on things. Barely any hours, but if someone call out you have to pick up their slack or wait for someone to relieve you so they make you stay even if you have obligations. They hire people without proper training so the food is not shack standards or the prep is not standard.
Pros
Food discounts
Cons
Management
Was this review helpful?Yes 2No 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
New Generation Sports Bar
Food Service Worker - Supervisor Ms. Jami (Former Employee) –  Washington, DCNovember 17, 2017
Shake Shack was very competitive but it was fun and fast paced especially on holidays but you meet tons of new faces due to the tourist setting which made it a enjoyable job
Pros
Food
Cons
Management
Was this review helpful?Yes 3NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Shake Shack. Our community is ready to answer.

Ask a Question

Overall rating

3.7
Based on 703 reviews
5226
4201
3167
252
157

Ratings by category

3.4Work/Life Balance
3.5Compensation/Benefits
3.3Job Security/Advancement
3.1Management
3.8Culture

Ratings from women

3.4InHerSight Score

3.0Personal Development

4.1Career Opportunities

3.1Family Support

Women rate the female-friendliness of their workplaces on InHerSight